THE COMPLAINT CALLED WANTED US TO TOW FREE TO CHECK OR REPAIR HER 02 HONDA ODYSSEY. SHE SAID ANOTHER GARAGE TOLD HER THAT SHE HAD A BAD TRANSMISSION. THE WARRANTY HAD BEEN PAST DEADLINE FOR 3 MONTHS, WHEN SHE LEFT HERE WITH THE HONDA IT HAD A LEAKING WATER PUMP AND WAS STATED...
ON HER COPY OF THE RECEIPT AND WAS INFORMED THAT IF THE HONDA OVER HEATED IT WOULD VOID HER WARRANTY. SHE SAID SHE HAD NO MORE MONEY. WE WILL BE MORE THAN GLAD TO CHECK OUT HER HONDA FOR FREE AND REPAIR IT AT A VERY REASONABLE [redacted] IF REPAIRS IS NEEDED, TOWING AND PARTS CAN NOT BE FREE WHEN PAST WARRANTY DATE.
ENCLOSED IN THIS FAX IS A COPY OF THE RECEIPT.
IF NEED ANY MORE INFO PLEASE CALL [redacted]
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
I am not satisfied because the water pump has nothing to do with transmission and it didn't get hot.
THE COMPLAINT CALLED WANTED US TO TOW FREE TO CHECK OR REPAIR HER 02 HONDA ODYSSEY. SHE SAID ANOTHER GARAGE TOLD HER THAT SHE HAD A BAD TRANSMISSION. THE WARRANTY HAD BEEN PAST DEADLINE FOR 3 MONTHS, WHEN SHE LEFT HERE WITH THE HONDA IT HAD A LEAKING WATER PUMP AND WAS STATED...
ON HER COPY OF THE RECEIPT AND WAS INFORMED THAT IF THE HONDA OVER HEATED IT WOULD VOID HER WARRANTY. SHE SAID SHE HAD NO MORE MONEY. WE WILL BE MORE THAN GLAD TO CHECK OUT HER HONDA FOR FREE AND REPAIR IT AT A VERY REASONABLE [redacted] IF REPAIRS IS NEEDED, TOWING AND PARTS CAN NOT BE FREE WHEN PAST WARRANTY DATE.
ENCLOSED IN THIS FAX IS A COPY OF THE RECEIPT.
IF NEED ANY MORE INFO PLEASE CALL [redacted]
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
I am not satisfied because the water pump has nothing to do with transmission and it didn't get hot.