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T/A Leiberts Royal Green Appliances

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T/A Leiberts Royal Green Appliances Reviews (1)

Placed order for side by side refrigerator, cook top and double wall oven on 8/**/2013 with [redacted] at Lieberts Royal Green. Appliances were selected after me taking measurements and providing extensive photos of existing appliances and surrounding cabinetry. [redacted] wanted to send their installer to confirm measurements and he never showed up on 8-*-2013. I called the store and they blamed the no show on the installer and said he would come the next day. Installer came 8-*-2013 and said only fridge would be easy fit. The cooktop and oven would require altering cabinetry and cooktop would also require cutting granite out further. It was made very clear by me to [redacted] that I wanted to avoid this. Installer phoned [redacted] from my home and rob told installer he would search for other products and call me back later that day. He never phoned. Never returned my messages I left with receptionist at store. I then left 2 or 3 messages with receptionist for owner or head manager to phone me. I was told it would be "[redacted] ". He never phoned. The $3,000.00 deposit was made by credit card and I contacted card company today to dispute the charge. My desired outcome is to make this public to shame the company, as well as to get my deposit back.

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Address: 228 East Post Rd., White Plains, New York, United States, 10601


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