T and S Construction Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThere never was an "independent inspection" of any of the work done by Hip and RidgeI kept asking them for at least a year to inspect and insulate the attic door, and to insulate around the furnace vent. Today two young men took care of the unfinished attic insulation.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards, ***

We have replaced the flooring that was unsatisfactory and are scheduling the service touch ups early this week which will complete customers requests

We reshingled their roof in spring of 2015, old roof with leaking and ice dam issues due to lack of insulation and low slopeWe covered the entire surface with ice and water shield under the shingles as requested due to the low slopeThe leaking is due to the ice dam issues from the lack of
insulation which no guarantee was given nor required by minnesota building code to cover ice dams.customer has been advised of this in the past

We have done several projects for ***, most to her satisfactionThe attic was insulated per contract to 20" depth, but as an independent inspection did reveal we missed insulation the attic access hatch coverA service ticket was produced some time ago to take care of the issue but did not have
anyone in the areaWe will be there this week as we are in the area to insulate the access hatch as well as inspect the other projects we have done over the years as we often do

Home owner did sign a completion and satisfaction certificate, our sub contractor for the job didn't perform the job to our or the homeowners standards, we attempted a repair/service that uncovered some other errorsWe are scheduling the redo and correction on all sections of concern

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Our family signed a contract for the work to be done for $110,000. We paid the business the initial $4,000 for plans based on this estimate.  We never would have given them $4,000 if they had given us an honest estimate. [redacted] of the company admitted that he never saw the final plans but allowed the company to sign off on the $110,000 contract.  When [redacted] realized the work would cost much more, he offered to give us our money back.  He has not done that.  The contractor we met, Josh [redacted], assured us that the company would give us at least some money back if the project somehow didn't work out.  Given that it is the company's own negligence in looking over plans that caused this deal to fall through, I would think they'd refund us the entire amount.  The plans are useless to us given the cost of the project.  Due diligence by the company would have prevented this.  Instead, we are left with a "bait and switch" where the company drew us in with one price and then raised it well out of our range.  My hope is that the company will do the right thing and refund our money.  If they do, I will promptly remove this complaint.
Brett [redacted]

Company said that the consumer did not like how long the job took to do. Company apologized to the consumer and settled.

We did enter into a contract on July 22/2015 for $4000 to provide a set of architectural detailed drawings. There was an estimate of $110,000 for the addition project, if we could come to terms on the project to start in the fall the $4000 would have gone twords the new contract. It was stated in...

the first contract that a second detailed contract would need to be written to move forward with the project once the plans were provided and true costing was established. We could not get to the price that Brett was comfortable paying and agreed not to continue.The check for $25,000 was never cashed and destroyed after discussions with Joan [redacted] (mother who wrote the check)The contract for $4000 was fulfilled and plans were provided and are the property of Brett [redacted] and is free to use the drawings/plans to pursue another builder.All financial transactions are complete

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before...

sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]