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T & C Discount Center

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T & C Discount Center Reviews (1)

Car dealership sold us a car, they got it financed and now say the finance company isnt going finance it but we spoke with them and thy say they would
On February 10th 2014 we put $3000.00 cash down on a 2009 Dodge Journey, but did not receive the vehicle into our posesion until Friday February 14th and they had us there for approximately 3.5 hours on valentines day! At that time all paperwork had been finalized! We took our vehicle home for the weekend from February 14th to February 18th, took it back,the vehicles engine had a miss in it, plus there were already other repairs the vehicle needed. We where scheduled an appointment on a Tuesday morning on the date of February 18th 2014 at 10am! We drop off the vehicle for the repairs and gave us a loaner car to use until our vehicle was repaired! Now keeping in mind, that the rest of the week and through the
weekend they Tri-State Auto center had our vehicle! We go back to Evansville to Tri-State Auto Center on February 24th they tell us our vehicle is ready for us to pick up! When we go to
get our vehicle none of the repairs are done! Engine light was still on,a big burn hole still in back seat, front passenger door lock still wasnt fixed! All the repairs the dealership promised was not fixed, so they apologize and send us back home
for the second time without or vehicle! The Manager tells us that the salesman that sold us the vehicle was no longer with them, this was on February 24th,its been almost two weeks, we still
had not received our vehicle back to our posession! Finally on Friday February 28th 2014,we
pick our vehicle around 2pm and they are all apologetic and even giving us a free trip to make up for all of our time and hassle with this! We are happy with our vehicle and on Monday March 10th I called to speak with the manager in which I thought was [redacted] and they told me that [redacted] was not there and that [redacted] was in charge! They put me on hold, nobody picked up the phone! I called back to leave a message for [redacted], He then returns my call at approximately 7:30 pm saying we need to return the vehicle! We had trouble with this dealership returning our calls! We even received a
phone call from the finance company that says they will finance the vehicle the right documents where not submitted to them,that the dealership knew what was going on!

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Description: Car Dealerships, Auto Part Suppliers, Used Car Dealerships

Address: Evansville, Indiana, United States, 47715-1352


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