T. F. H. Publications, Inc. Reviews (2)
Review: I purchased the [redacted] Puppy Starter Kit. My puppy, [redacted] a pure bred yellow lab used the bones as advertised while teething and for chewing purposes. After using the bones for a while [redacted] started to act differently as if he was sick or lethargic. He soon began to puke shortly after every meal and we noticed he was not able to defecate. He would occasionally try, but nothing would come out. One night I noticed [redacted] laying in his kennel shaking uncontrollably. I let him out of the kennel thinking he may just be scared or uncomfortable, but he continued to shake. I searched through all [redacted]'s toys and in his kennel where I found one of the [redacted]s, later identified as the Chicken Flavored Teething Bone chewed in half and was unable to find the other half. I then called [redacted] owner and lead veterinarian at [redacted] and told him [redacted]'s symptoms. [redacted] had me take [redacted] to the vet that Saturday at approximately 3am as [redacted] believed it could not wait. Once at the vet [redacted] ran blood tests on [redacted] and eventually did X-Rays on [redacted] said that confirmed his belief and their appeared to be a foreign body or two lodged in [redacted]'s stomach and intestines. The next morning [redacted] and staff conducted a surgery on [redacted] and removed pieces of the [redacted]. After removing the pieces of the [redacted] was able to repair and put [redacted]s stomach/intestines back together. [redacted] has since recovered from surgery.
I have all documentation of [redacted]'s life involving the vet including the timeframe around the surgery. Starting from the calls to the vet about [redacted]'s behavior, emergency intake, blood work, X-Rays, surgical procedures, recovery instructions, and all medications.Desired Settlement: I do not want to overreact and file a lawsuit against the company for way more money than needed. I am looking to be reimbursed for the money that it cost me for the emergency blood work, X-Rays, surgery, medications, and special food to save [redacted]'s life and during the healing process.
Thanks you for your time and consideration.
Review: I purchased two sets of oral care advanced nylabone finger tooth brushes and they both are not created properly and have tears in them. I contacted Nylabone weeks ago via their web site. I gave them the UPC codes and my total cost and they are not replying.
The store told me to contact them directly. Purchased at [redacted]Desired Settlement: $12.00 refund check ( 5.97 each)
Below is a copy of the most recent communication with [redacted] regarding her request for a refund and our response to the complaint filed with you. We do not feel that our request for proof of purchase, before issuing a refund check, is unreasonable. We also feel the steps we've taken to explain our decision to [redacted] have been fair and respectful. If I can answer any questions or provide you additional details, please let me know.
The copy of the Revdex.com complaint I received did not contain a link to the complaint website, or I would have gone there to make this update. Please include a link in your follow-up to this response.