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T & J Auto Body

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T & J Auto Body Reviews (2)

Hi - as of today both checks cleared and my dealings with T&J are finally complete- the 3 month repair period and lack of communication from the company were excessive and I appreciate your help in lighting a fire under them with my complaint,  I am happy to close my complaint and...

put the matter behind me.  Thanks again for your help, have a great holiday and new year.  [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Review: T&J has had my car for body work since Sept 8th. Over the past 2 and half months they have promised vehicle would be ready 4 different times. Vehicle is still not ready. Each time I've been given a different excuse as to why car was not finished. Original estimate of $5000 plus has doubled as they "found" a lot more damage once car was taken apart. I was last contacted by them last week saying everything was done and they were waiting for the adjuster who was coming Monday 11/16. I had not heard from them so I call on Thurs and was given a litany of parts and service that still needed to be ordered/done. Over the 2 and half month period I have to keep calling for status, they've only called twice to let me know what was going on. They are starting to recycle their excuses as to why car is not finished- they should be mortified at the way they've handled this repair- the car was at a standstill when it was rear ended. The person who hit the car had the same exact car make and model, was going about 10 mph and had zero damage to their vehicle- it was not like my car was totaled or plowed into by a bigger heavier vehicle that it should be such an extensive repair. Please help me get my car back.Desired Settlement: I'd like my car back repaired ASAP and for other consumers to know how long this business took (is taking) to repair a moderately damaged vehicle

Consumer

Response:

Hi - as of today both checks cleared and my dealings with T&J are finally complete- the 3 month repair period and lack of communication from the company were excessive and I appreciate your help in lighting a fire under them with my complaint, I am happy to close my complaint and put the matter behind me. Thanks again for your help, have a great holiday and new year. [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

Regards,

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Description: Auto Body Repair & Painting

Address: 36 Jencks St, East Hartford, Connecticut, United States, 06108-3911

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