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T J's Wash and Go

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Reviews Car Wash T J's Wash and Go

T J's Wash and Go Reviews (9)

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by T J's Wash and Go regarding complaint ID [redacted].  This...

company seems to not care about the customers it take money from for the service they provide. Instead, this Company allows defective machines and incompetent workers to represent their Company. They have not responded to this complaint as if just like the employee, I tried to talk to when the incident happened, with a hand jester at me while walking away. This place needs to be shut down if it is not able to serve customers and be responsible for their machines and employees.
Regards,[redacted]

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by T J's Wash and Go regarding complaint ID...

[redacted].
Regards,
[redacted]

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by T J's Wash and Go regarding complaint ID...

[redacted].
Regards,
[redacted]

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by T J's Wash and Go regarding complaint ID...

[redacted].
Regards,
[redacted]

Review: On February 6, 2016, I paid for a TJ's Express Car Wash (Wash Code: [redacted]). The pay machine accepted credit cards and cash. I paid with a $20 bill for the $10 car wash. The machine did not dispense the $10 refund but instead said to see the cashier/attendant for the $10 refund. After completing the car wash, I went to the door labled "office" and knocked several times. There was no answer. I walked twice around the building to try to find an attendant and there was no one present that worked for the car wash. I again knocked on the office door and on the door of the building next to it and again there was no answer. I called the phone number listed for the car (540-288-1288) and it stated that the message box was full and would not accept messages. I again knocked on the office door and there was no answer.Desired Settlement: Refund of my $10.

Review: I took my car to get washed at TJ's wash & go and my car's clear coat was damaged and it has about 5 to 6in in's in damages to the front passanger side finder.Desired Settlement: I would like for the [redacted] to pay for the damages done to my vehical.

Review: I currently have 5 cash credit slips that I am looking to redeem. I have made numerous attempts to call the phone number that is on their web site and left numerous messages for them to call me back, but I have not received any return calls. I have also driven by the business many times trying to catch the owner/attendee there to address my concern but I have not had any luck.

The business does not have any posted office hours nor do they have a phone number posted to report any problems or concerns. After reading several of consumer reviews, it sounds like this is an on going issue with this business regarding lack response to consumer issues and concerns therefore I am looking for your help to locate the owner or provide me with any contact information that is not listed on their web site.

Respectfully,

[redacted]Desired Settlement: Cash refund for issued credit slips

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by T J's Wash and Go regarding complaint ID [redacted].

Regards,

Review: I paid $16 on my credit card to get the ultimate car wash. But when I went through the car wash, all it did was spray my car with soap and water and that was it!!! The car wash is broken but there were signs indicating this! So I left with my car still dirty and now it has streaks from the soap left on it. This place is a RIP OFF!! I called the number listed for this place and left a message but I seriously doubt I will get a call back. This place needs to be shut down if there equipment does not work.Desired Settlement: I am asking for a full refund back onto my credit card.

Review: I patronized this car wash to wash my truck after recent inclimate weather. I bought 5 tokens for $1.00 each, and put all 5 in the car wash machine. The car wash had very, very little pressure. I ask the attendant if I could get a refund due to the car wash not having sufficient water pressure for washing cars. He told me that they would not guarantee the water pressure on any of the wash bays. I then asked for a cash refund, and was denied. At this point, the owner drove up. I asked if he was the owner, his reply was yes, what do you want? I said, there's no pressure and I want a refund. He said no, you get no refund. I then demanded a refund because your equipment is not working! At this point, he says, NO, [redacted] YOU, I'm not talking to you! I am completely appalled by first, his complete unprofessionalism, and second, the lack of customer service in giving a refund for a service I paid for and was unable to receive do to the water pressure not working on his car wash.Desired Settlement: My desired outcome is that Revdex.com steps in and asks that he close his business until he can get his equipment operational. I am only one of numerous customers that were denied refunds. This business does not need to be open and making a profit off of unsuspecting customers. I would additionally like for a formal apology from the owner for the way he childishly handled the situation but using vulgar language, and refusal of a cash refund.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by T J's Wash and Go regarding complaint ID[redacted].

Regards,

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Description: Car Wash & Polish, Car Washes (NAICS: 811192)

Address: 200 Garrisonville Rd, Stafford, Virginia, United States, 22554-1525

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