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T M Davis Construction Inc

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T M Davis Construction Inc Reviews (3)

We have spent many hours diagnosing and inspecting this car to determine the problem we have pinned it down to either an ignition switch or a body control module we did not touch either of these items while installing the remanufactured engine. We do not do the type of repairs that you need we have...

recommended that you take this vehicle to ** [redacted] for further repairs if they determine that we have done anything wrong have them contact us and we will pay for the repairs let me stress we must be contacted prior to any repairs being performed if we are suspected of being responsible. We are very sorry that you are having this problem and want you to know that should you develop any problems with the engine in the future we will be here to honor our warranty.
Thank You [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,
  I went to [redacted] they told me wire were wrong, sensor are missing I don't understand how you can install motors and couldn't but the wires back where they were my car was driving perfect before I took it to you.

[redacted] called about a service engine light that came on she had a code po420 which is a catalytic converter efficiency code. This code indicates that there is a problem with the exhaust system or an oxygen sensor which is located in the exhaust pipe and is not related to the engine or the work that we performed I explained the proper sequence of diagnosis was to have her catalytic converter tested by an exhaust shop first and that if it tested good then we would be happy to diagnose it further for oxygen sensor problems. If it turns out that the oxygen sensor is the problem this is not a component that we replaced and would not be covered under our warranty. In regards to your alarm system we removed the fuse because it was causing your car to stall out we did not disconnect any wires or tamper with any components of the alarm system this is not a problem we created I would suggest you see an alarm shop for further repairs. You had a problem with your instrument cluster that you had repaired and it has failed again you need to take it back to who ever repaired it and have them warranty it this is not related to the engine installation. There is one common denominator both your instrument cluster problem and alarm system problem are both located behind your dashboard we do not go behind your dashboard in order to install a remanufactured engine. You have a problem with your electric windows they don't roll up this was a preexisting problem before you brought the car to us for repairs one of your windows fell down in the door, incredibly you blamed us and thought we were "Running some game on you" your other windows do not roll up completely and will one day fall down in the door we do not intend to repair them for you even if your car happens to be on our property when it occurs. I mention these problems to illustrate a point your car is 18 years old with 160,000 miles on it you have a remanufactured engine and a few other new parts that were installed with the engine that are covered under your warranty that was issued when you picked up your vehicle. We will honor that warranty should you have any problems with our product or workmanship.
I encourage you to call us if you have any automotive related concerns however we will only warranty the work that we performed. I hope that you understand our position and will consider this complaint resolved and know that we are here if you need us in the future.
Thanks [redacted]

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