T N T Automite

To Whom it May Concern,The [redacted] purchased the vehicle on 11/22/On (months later) they contactedus saying they were having mechanical problemsWe had the car looked at by FleetlineAutomotive and they diagnosed the problem and estimated repairs at approximately $1,900,00.They fixed the vehicle and charged S,which is what the finance company refinanced ontheir contract, not $1, Ony 8/19/(Another months later) customer complained andhad Fleetiine diagnose engine stopping and oil pressure lightThey replaced the oil levelsensorAt that point the customer decided they did not want the vehicle and returned it to thefinance companyThe customer signed all necessary paperwork and owned the car for 10months before deciding they no longer wanted itPlease see attached invoices from FleetlineAutomotive and if you have any questions feel free to call Thank you, Anthony POwner TNT Automite

To Whom it May Concern,The [redacted] purchased the vehicle on 11/22/14. On 3125115 (4 months later) they contactedus saying they were having mechanical problems. We had the car looked at by FleetlineAutomotive and they diagnosed the problem and estimated repairs at approximately $1,900,00.They...

fixed the vehicle and charged S1 ,594.19 which is what the finance company refinanced ontheir contract, not $1, 900.00. Ony 8/19/15 (Another 5 months later) customer complained andhad Fleetiine diagnose engine stopping and oil pressure light. They replaced the oil levelsensor. At that point the customer decided they did not want the vehicle and returned it to thefinance company. The customer signed all necessary paperwork and owned the car for 10months before deciding they no longer wanted it. Please see attached invoices from FleetlineAutomotive and if you have any questions feel free to call.
Thank you,
Anthony P. Owner
TNT Automite

Review: I purchased a vehicle from this dealership from an ad posted on Craigslist. The ad had mentioned the vehicle was in great shape and runs great. When I test drove the vehicle I had noticed that the transmission felt a little rough going from 1st to 2nd gear. I asked the seller about the transmission and they replied its a small fix. And given the price of the vehicle and reputation of the company, I took their word for it, and seemed reasonable. I purchased a 2002 honda accord for $2950.00 plus sales taxes which came out to about $3300.00 total. Two days later I brought my vehicle to a reputable transmission mechanic and was told the transmission was completely shot and needs a complete overhaul, and that cost roughly between $2500-$3500. I then later contacted TNT automite and they wanted to sell me a transmission for an additional $1500.00 with 150,00 miles on it, which I declined and felt that isn't fair enough. I feel for a reputable company they should at least cover most of the cost for the repairs. I feel I got ripped off and am now stuck with a vehicle that cannot be driven. Desired Settlement: For a company that is in the auto business, they should be fully aware of these serious mechanical issues before they seem to consumers at a high cost. I would like full restitution or at least 75% of the cost of the repairs this will cost me

Business

Response:

Initial Business Response /* (4000, 8, 2013/11/04) */

[redacted] test drove the vehicle before he bought it. He stated that the vehicle shifted rough. I did not say this is a small fix. I am not a mechanic. Because of the price, [redacted] decided to buy the vehicle, knowing it may or may not last for who knows how long. he also negotiated away the $150 doc fee that we charge.

To resolve the problem I checked and priced out a rebuilt, as well as a used transmission. Neither was an option that [redacted] wanted. At this time he was then offered to bring the vehicle back and I would give him a full refund towards any other vehicle on the lot.

I feel we are more than fair in offering a full refund towards any other vehicle on our lot. I am attaching as-is documents that were signed in compliance with the state of Washington.

[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]

Final Consumer Response /* (4200, 10, 2013/11/04) */

(The consumer indicated he/she DID NOT accept the response from the business.)

A full refund was not an option that was given to me. Just an exchange for another vehicle. Every other vehicle on the lot would of cost me an extra $1.000.00 or more for the price difference and buying another vehicle with similar or worse problems. Their lot attendant did mention to me that it was a small fix and just to drive careful and it should be fine. The vehicle I bought has over 180,000 miles on it and the seller offered me a transmission that had 150,000 miles on it for $1,500.00. I declined because that was not reasonable price or fair. Their ad mentioned the car was in great shape and runs great which was completely false. Now I'm stuck with a car that cannot drive and cannot sell without losing half of what I payed. The only option I was left with was to pay an additional $2400.00 for a whole new transmission. I'm very unhappy