Sign in

T N T Reconstruction

Sharing is caring! Have something to share about T N T Reconstruction? Use RevDex to write a review
Reviews T N T Reconstruction

T N T Reconstruction Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Claim against New York optical at ** *** *** *** *** ***This is serious for me cause it has affected my quality of life, as I have explained my vision has been obstructed and I can't see well and the service I received was poor and because of no integrity towards my concerns I feel blind once again, I received glasses that are not suitable for me and upon me telling them New York optical offered me a 15% discount towards another pair after damaging my original glasses, which was transitional lens and replaced them with shades and even though it help on the out side once I come in doors I could no longer see, they where aware of my condition and not once seemed concerned and had me pay for shade and leaving me to think they where transitional as well they took transitional's from me and sending with regular shades and I'm visually impaired., I see and feel because of the poor Quality of service they should be responsible for my sight and made sure I knew the pros and cons but they didn't I can't see once indoors and took from glass that where good when they went to place them in a new frame because my origins frames had broken and just needed new frames, they could of explained to me the procedure and let me know the pros and cons if they replace my frames that my lens would get damaged which what happen, instead they went and blamed it on the original lens which was a transitional, so when I got them back they were damaged the protection coat on the news when no longer there in certain spots it was sort of like three spots that would clear Andy I couldn't with them and this is how I wind up with the shades, please help I need glasses badly cause I'm constantly bumping into things can't find things it's bad I can't get around like this, and know one seems to care, just say I'm sorry, leaving me to defend for myself
Sincerely,
*** ***

** *** came to our office seeking help to repair a broken eyeglass frame. Her situation was assessed and it was determined that she required a new frame as her old frame couldn't be repairedShe selected a new frame after viewing and trying a variety of frames, with the added advise of her
daughter who was present.Before reshaping her old lenses into her new frame our technician determined that her lenses were damaged and that during the process of cutting her lenses to the new shape further damage might occur ,for which we would not be held responsible.She said, she understood and agreed to process the jobShe signed a consent to process her order(will fax consent).During the cutting process further damage did occur to her lensesTo help resolve this issue we offered *** a new pair of Transitional lenses at half price or she was offered a pair of regular lenses at no charge through her insuranceShe choose the ladderWe fabricated a new pair of lenses in her frameWe delivered the new lenses to her and she left in a happy condition able to see and functionThe notice from your organization is the first that we know she is experiencing difficultyIf she returns we would be happy to address any difficulties she is experiencing

Check fields!

Write a review of T N T Reconstruction

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

T N T Reconstruction Rating

Overall satisfaction rating

Address: 2308 E Elms Rd, Killeen, Texas, United States, 76542

Phone:

Show more...

Add contact information for T N T Reconstruction

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated