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T - Shirt Corner

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T - Shirt Corner Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.In regards to his response, I was not insulting his business, I was  talking to my father on my mother's cell phone. My phone was repaired by the individual and within 24 hours the screen leaked. In regards to his business not receiving complaints, no one knows to go to the Revdex.com to complain, they go through the mall. Many people, have issues with him as a business person. The number he tried to call was the unusable phone he repaired. I will accept my losses; however, his business should be rated low and or monitored for future complaints. He is a non trust worthy individual and I will not be giving him my business in the future. 
Regards,
[redacted]

Re:   T-Shirt Corner Complaint  Dear [redacted]: Thank you for your letter notifying me about the complaint submitted on 11/13/17 ID [redacted] First of all, for my company is very important that all our customers are...

satisfy with the service they receive and thankfully it has been like that for more than ten years, that’s why this complain took me by surprise. I have been in the business for more than ten years now and is the first time that I receive a complaint from your company. Mr. [redacted]  came to our business to repair his cell phone. We repair it,  and  he came back complaining that the screen was defective. He was instructed to leave the cell phone and he did not want to leave it. It seems a lot of co-incidence that he had another cell phone of the same model at that time. He was told that we were going order a new screen to replace the part of his cell phone, we called him three times and he did not answer the calls. Within the premises it is very clear that we have the policy of no refund of money. For which he signed a document accepting it. In addition, he was out of business inside the mall insulting our repair technician.This client is more than welcome in our store to come back and leave his phone for repair. If you have any question please don’t hesitate to contact me to ###-###-####. Cordially;  Marand B[redacted]Owner

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Address: 500 Galleria Dr., Johnstown, Pennsylvania, United States, 15904

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