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T T Mechanical

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T T Mechanical Reviews (2)

Review: I've had many problems with T T Mechanical since they installed my furnance, The pelnum they installed was poorly fabricated and installed. Everytime the furnance turns on or off the sheet metal makes a popping noise. They said this was normal. The plenum leaks air on all sides with some leaks big enought to blow out a candle. Again they said this was normal. When I called them about the problem they told me they would check their schedule and call me back within a week to come out and correct the popping noise. Well, I don't get a call back. I call back two months later and they said they forgot. They kept making excuses and finally when they realized I wasn't going away the guy shows up with a chip on his shoulder and tells me everyone does things differently. He said the plenum was fine but removed a piece of sheet metal anyway and put a crease in it to hopefully stop the popping noise. He said all plenums and ducts leak air.Bottom line, the workmanship was shoddy and the customer service I received after the sale was poor. With the shoddy workmanship they perform I can't see how they have a HVAC License unless all you have to do is pass a written exam perhaps.This isn't an isolated icident. I know someone else who hired this company and the shoddy workmanship was worse. They propped up a new furance on bricks. This was their way of replacing a furnance that was five inches taller then the one they installed. Their attitude must of been don't worry about the five inch difference just put some bricks under the new furnance and move on. My guess is the city inspector would make them install it properly. These guys are hacks.These guys tell you they have seventeen years of experience but they need to put some TLC into their workmanship and treat the customer with respect a little more. Now I know why they offer cheap prices.Desired Settlement: These guys don't have the skills to do a professional job. Or maybe they are just too lazy. They showed with a poor attitude, I don't want them in my house again. They won't refund my money to hired someone else to fix their mistakes.

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Response:

I sent in a complaint 30 minutes ago and forgot to add the following:And to top things off, when they rewired the new furnance it blew out the contactor on the AC Unit which cost me $175.00 to replace. When I told the guy what happened he said that was not possible. I called the HVAC Tech who fixed it and had him explain to the T T Mechanical guy how it happened. After the phone call he said I have an old unit and he had to go. So don't hire these guys for AC work either.

Tt mechanical installed a new furnace and ac system cheaper than any other estimate. Very professional and craftsman like work. Very nice crew.

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Description: Air Conditioning Contractors & Systems

Address: 1430 DAVID AVE, Parma, Ohio, United States, 44134

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