T & T Tanning & Nails

On Feb 6, 2014 I brought my [redacted] to T&T Nails to have their nails done for the semi formal. My [redacted] had a male working on her nails. She pulled back several times and told him he was hurting her. She could not see exactly what he was doing, because a light was obstructing her view. When she had a chance to pull her hand back, the nail was ground way down and bleeding. She went and washed her hand. When she came back the man poured alcohol on it. She was crying and embarrassed. He continued to jab at the wound, with she seems to think his long finger nail. She told him it hurts and pulled back. He reacted in disgust and held tighter on her hand. When we picked her up she began to cry and when I saw her thumb nail I was in shock. I confronted the [redacted] said sorry and took ** off the bill. [redacted] said my [redacted] nail was like that when we came in. It was not anywhere near that the injury that they created. I took pictures and have my credit card slip. What other actions can I take against this salon? Are there regulations of health and safety standards for these salons?Product_Or_Service: Nails filed, paintedDesired SettlementI would certainly want my refunded money for both [redacted]. My main concern is my [redacted] health, if they cause an infection or worse, is my worry. Business Response Contact Name and Title: [redacted]Contact Email: [redacted]this is not the[redacted] or in any way connected with this business. please direct any correspondence to the [redacted] of the business at the business address. thank you.