T V I P Internet Communications

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution, even though not what I originally wanted is satisfactory to me and I am willing to accept itIt seems this business is in critical need of the extra $2.50, so I would not continue wasting my timeAs soon as I see the $refund on my [redacted] account I will consider this case resolved [redacted] is very quick in registering refunds, so if I do not see this refund reflected today or tomorrow at the latest on my [redacted] account, I will contact the Revdex.com again to complaint that the Seller failed to honor its promised resolution Sincerely, [redacted]

We are very sorry to hear thisWithout the return of the case, we can only offer a $credit that would be submitted through your [redacted] account.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Obviously this business does not have any integrity as it lies without shameI have included a PDF file with the pictures I took of the case they did send me while I was unpacking itI decided to take pictures as soon as I realized the condition of the packaging and the case within for evidenceThis is a business that lies to the customer telling him that the order has been completed and fully shipped and NEVER informs me that they did not ship one of the itemsIt took them almost a month to refund the purchase price for the missing case, and now they have the audacity to claim that the case they did send was in NEW condition! AmazingSince words are cheap and they do not have any proof, and will NOT be able to produce any because they are lying, I have included photo PROOF of the condition of the caseI am being MORE than generous in asking for a 50% refund ($7.50) due to the fact that this business fraudulently sold me an item as NEW when it was USEDThat is ILLEGALAdditionally, they even dare to ask me to spend my money to repackage this used item and pay to get it sent to themOh, the nerve! If the seller is so inclined, and since they fraudulently misrepresented the item and the transaction, they can send a carrier like *** AT THEIR EXPENSE, to come package the item and ship it back to themI am under no obligation whatsoever to spend my money when I was the victim of fraudFurthermore, I purchased this item to use it, so I had to waste my time to clean the gross fingerprints that this item had in order to use it, so I am not returning the item nowThis is not my faultThankfully, I have the proof which I include of this business's liesI want a refund of at least $for being sold an USED and DIRTY item instead of a NEW one as this deceitful seller claimedThank you
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The customer ordered a 30 Pin Belkin charging cable.  From her emails it seems she needs a lightning cable for her iPad.A return label has been emailed to her, and her order has been refunded.

Good Morning,We are very sorry about the missing item and we issued a full refund for that item to your [redacted] account. The commuter case was a brand new sealed retail packaged item, but we are more than glad to exchange it if your unhappy in anyway or form. Please return the item in its...

package, for a replacement item. Best Regards,Unlimited Cellular Customer Support

We are very sorry to hear this. Without the return of the case, we can only offer a $5 credit that would be submitted through your [redacted] account.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution, even though not what I originally wanted is satisfactory to me and I am willing to accept it. It seems this business is in critical need of the extra $2.50, so I would not continue wasting my time. As soon as I see the $5.00 refund on my [redacted] account I will consider this case resolved. [redacted] is very quick in registering refunds, so if I do not see this refund reflected today or tomorrow at the latest on my [redacted] account, I will contact the Revdex.com again to complaint that the Seller failed to honor its promised resolution.
Sincerely,
[redacted]