Tab Products Co

We received your letter in regards to complaint # [redacted] The email address [redacted] has an auto response set up letting the customer know we received their email I am not sure how *** received an email stating that the email she sent was never opened but we have multiple people checking that box on a daily basis and every email is opened and handled They may just have not responded to [redacted] stating it was complete If she can give me the list of names and also her acct # that is listed on the back of the catalog we will ensure the names are removed (if they have not been already).Sincerely, [redacted] Vice President, Client Services

We received your letter in regards to complaint
#[redacted].  The email address [redacted] has
an auto response set up letting the customer know we received their email.  I am...

not sure how [redacted] received an email
stating that the email she sent was never opened but we have multiple people
checking that box on a daily basis and every email is opened and handled.  They may just have not responded to [redacted] stating it was complete.
If she can give me the list of names and also her acct #
that is listed on the back of the catalog we will ensure the names are removed
(if they have not been already).Sincerely,
[redacted]
Vice
President, Client Services

Review: I contacted Tab via email on Dec 11, 2014 requesting that they removed several individuals from there mailing list who haven't been at our address for over 2 years. On Dec. 15, 2014, I got an email confirmation stating that the email was deleted and not opened. The email address on their catalog gives [email protected], but the person responsible for reviewing the information at that email address is deleting the emails and not responding.

Once again I am requesting that they remove these individuals and our address from their mailing list.

I have tried to contact them via email, but none of the links on their website allow you to have names removed from mailing list.Desired Settlement: I want our address and the names of the individuals that I have received mail, removed from their mailing list.

They can reach me at [redacted] and I will be happy to give them the information.

Business

Response:

We received your letter in regards to complaint

#[redacted]. The email address [redacted] has

an auto response set up letting the customer know we received their email. I am not sure how [redacted] received an email

stating that the email she sent was never opened but we have multiple people

checking that box on a daily basis and every email is opened and handled. They may just have not responded to [redacted] stating it was complete.

If she can give me the list of names and also her acct #

that is listed on the back of the catalog we will ensure the names are removed

(if they have not been already).