Tableclothsfactory.com

This company does not stand by their product I bought two 72" roundsThey are beautiful, but beware of their standing by their productI used them time for ThanksgivingAfter one washing (cold/delicate) one of them got a run down the centerI noticed it because I was folding it in the sunlight and the light shown through The run may have been their from the start and I didn't notice as it was night time and the clothes are dark green Regardless of which scenario is correct, they would not exchange the item It was clear that I had just received the clothes only days before use I think my situation was reasonable to expect an exchange I wasn't asking for a refund, but just another non-defective cloth They offered a 20% rebate toward another cloth....but why? So it can maybe get another run after wash and then we start everything all over again? Don't buy from here unless you intend to use the cloth literally time...they will not back up their product

This is the worst company I have ever dealt withThe quality is terrible and their customer service is the WORSTWhen I received my order I placed one of the tablecloths on low heat fluff to remove the wrinklesThe entire hem shreddedI was told by customer service that I should have ironed it and not placed it in the dryerThen the supervisor told me I could sew it and offered me $refundSeriously the worst company I have ever dealt withThe quality is horrible and the customer service is beyond horrible

Terrible customer service and terrible experience all around Steer clear, the product isn't worth the hassle

I purchased ivory tablecloths on September 29th for my wedding next weekI was skeptical about ordering them at first because of the reviews, but the price was too good compared to other sites I had to tryThank god I did! The order went absolutely perfectlyI received an e-mail confirmation for my order and the next day was sent a shipping confirmation with the *** tracking numbers for both of my packagesJust received the packages yesterday October 7th and the tablecloths are the right color, size, everythingSaved almost $buying them from tablecloth factory instead of renting them from Taylor RentalDefinitely will do business with again

"This company is a scam artist ! They took my order charged my credit card ,then took several days to send an email stating that I agreed to backorder the items. Thy lied! Then they offered to sell me a more expensive product if I paid the extra cost. In the meantime they continued to sell the original items as if they were in stock. Thy are affiliated with efavormart.com who was doing the same thing! Efavormart offered the upgrade at a better price so I asked tableclothfactory to at least match their affiliate and they became quite snarky and said then to order from them ! All this had to be done through online chat as they seem to not have the intellectual ability to use a telephone ."

[redacted], Tableclothsfactory.com rep has responded
â??Please do not mislead customer, give us exact order number so we can check and give you accurate reply
first, we are not scam company , Despite of the fact that we have been in business for over 10 years and are considered to be one of the top sites out there for the merchandise we carry, you can also verify us via Revdex.com and/or any of the following for ratings and reviews: Facebook and Google.
Also, if you ordered item that is not in stock, we would offer to remove it and refund or second option, change to another style

regarding complain about phone, We pride ourselves by offering very low prices. Phone is unfortunately very inefficient and error prone. In order to provide you tracking #, item info, website URLs, or shipping information it is simply impossible to speak over the phone clearly . For this reason, we offer chat + email support during 24 hours, Please get on our live chat for immediate help or email us further details so we can help

This is the 1st reply I received from you...

"Thank you for your order. Your order number is [redacted], placed 12/15/2014 at 2:05PM. "

Then several days later I received this "... we see that you have back ordered item(s) in your order: Table Runner (Organza) - Champagne.
Approximate arrival date for the back ordered item(s) will be: Around January 09th." to which I replied ..." I DID NOT backorder these. I need them within the time originally scheduled. Please call me @[redacted]...immediately
Thank you "

Of course you did NOT!

You also NEVER offered another item at the same price which is what my review is based on. English seems to be a second language to anyone I have communicated with since this appears to be something you are incapable of understanding and your grammar is quite poor in the responses I have received!

I do however, thank you for your prompt response to my review and the list of other sites that provide reviews. I will gladly also provide them with all this same information.

This company does not stand by their product. I bought two 72" rounds. They are beautiful, but beware of their standing by their product. I used them 1 time for Thanksgiving. After one washing (cold/delicate) one of them got a run down the center. I noticed it because I was folding it in the sunlight and the light shown through. The run may have been their from the start and I didn't notice as it was night time and the clothes are dark green. Regardless of which scenario is correct, they would not exchange the item. It was clear that I had just received the clothes only days before use. I think my situation was reasonable to expect an exchange. I wasn't asking for a refund, but just another non-defective cloth. They offered a 20% rebate toward another cloth....but why? So it can maybe get another run after 1 wash and then we start everything all over again? Don't buy from here unless you intend to use the cloth literally 1 time...they will not back up their product.

I wanted to write a review mostly to make sure people know what they are getting into. I saw a lot of bad reviews on other websites and was hesitant to purchase. But let's get real, where else can you find any of the products at those prices? No where!!! I always say you get what you pay for and here that is partly the case. I ordered 10 tablecloths 100 chair covers and 100 chair sashes. The chair covers don't exactly fit perfectly but they looked really nice and are way better than nothing. The chair sashes are a great quality fabric and will look great, the only note I have on them is the sewn edges are extremely rough and I will probably end up surging the edges to avoid unraveling. The tablecloths were the big problem. I accidentally ordered a size bigger than what I needed (my fault) in order to send them back and get what I needed I was looking at another $70 in shipping (also my fault) which costs more than all the tablecloths combined. So I decided instead of spending the money I would cut down and surge the edges myself. This is where I discovered that these tablecloths were not truly round (most definitely not my fault)! I folded the tablecloth in half. On the left side the back half was 4 to 5 inches longer and on the right side the front half was 4 to 5 inches longer. If I lined up one side then the other side would be almost a foot off! Since I was cutting off so much I was able to make it as round as possible and surged the edges. It really wasn't that difficult but I was really surprised that every single one was so badly uneven. However, I still rate them positive, why? The biggest reason is because if I didn't purchase these items from tablecloth factory I would not have anything, at all! I do not have the money to afford it anywhere else. The reception center would have had short tablecloths, and no chair covers or sashes. Despite the issues with the items the reception will look amazing compared to what it was going to be before. I just hope that this helps anyone considering purchasing from them to be completely informed about what they are getting. Also I don't understand what the difference between wrinkle free and wrinkle resistant is but expect lots of wrinkles. The fabric itself is a nice quality.

This is the worst company I have ever dealt with. The quality is terrible and their customer service is the WORST. When I received my order I placed one of the tablecloths on low heat fluff to remove the wrinkles. The entire hem shredded. I was told by customer service that I should have ironed it and not placed it in the dryer. Then the supervisor told me I could sew it and offered me $1.50 refund. Seriously the worst company I have ever dealt with. The quality is horrible and the customer service is beyond horrible.