Taco John's

. *** I was driving by Taco John's ***. I pulled in and ordered a #1 at the drive thru. When the cashier handed me my bag, famished, I reached in and ate a potato ole. It wasn't even warm. So when the cashier gave me my card back, I asked her if Taco John's still makes every order of oles fresh. She asked the female worker on the food line who said yes. I told her that I had gotten two orders of cold oles. She offered to make a fresh batch. I needed to get home to my sick son, and drop off my two children, with me in the vehicle, ***, on the way, by 4:30. It was 4:07. I told the cashier I wouldn't wait for a fresh batch, I was just making them aware they were sending out cold oles. I left with my bag of food. A block later I pulled out one of my tacos. But there was only a giant burrito. Dang it. Normally, I'd eat the burrito and leave it alone. But my appetite was so weak, I knew a simple little onion would end the meal. So I turned around and went back.At the order screen after I was asked "Can I help you'"I replied, "I just came through a minute ago and ordered a number one, but I got a burrito instead."Silence.I said, "I'm the one that got the cold oles."Silence.I said, "Hello'"Silence.Seeing that there were two cars ahead of me, I figured it'd be faster to go inside. So I said, "Hello!" a second time.Silence.So I drove through around the cars and back into the parking lot and parked. I told my two kids I'd be right back. I took my bag of food and went inside.There was a man behind the counter***. He later identified himself to the police as the assistant manager. His arms outstretched on the counter, wide, he was looking right at me.I set the bag of food on the counter. He looked at it and said, "What am I supposed to do with that'"I said, "I ordered a number 1. This isn't a number one."He said, "I'll give you your tacos but you're not getting anymore oles."I thought about that and stated, "Well now that I turned around, came back, and came inside, I feel I should have fresh oles with my fresh tacos."He said, "Nope. You had fresh oles before you drove around the building four times."Exasperated, I demanded my tacos.He said, "When you change your attitude, I'll give your tacos." And rested his hands back on the counter as if waiting for me to make my adjustment.I was shocked.I said, "You can't tell me how to speak or behave over tacos."He said, "This is my store, and I can ask you to leave."I said, "You can't charge me for food and then not give to me!"He said, "Yes I can. This is my store."None of the workers were making the tacos. He was now standing there with his arms folded across his chest.I was angry.I demanded my food. I didnt have time or money or appetite for anything else. I just wanted the tacos I paid for. He threatened to call the cops and have me removed. I felt my pockets and realized my phone was in the car still. I said, "Please! Yes. Call the cops."He did.When the cops answered he told them he had a flagrant customer bothering his customers. I said out loud, "I paid for tacos. He wont give them to me."He told the officer he offered to give me my tacos. I spoke loudly, "Yes, but instead of giving them to me, he stood there and waited for me to adjust my attitude."He did not tell the officers that I had been the one to request their assistance.Officers came in. They didnt even ask my side of the story. They just forceably dragged me out of Taco John's by my arm, took me outside and slammed me hard against the cop car as they cuffed me.*** I was not resisting them. I didnt have the energy for that. But I was pleading with the three officers. I was saying, "Wait. Please. I'm the one that asked him to call you.""My kids are in the car! Wait. My kids are in the car!"As I was saying this, the officer slammed my face into his car. My kids watched it. The officer cuffed me and put me in his car.He asked me if I have family in ***. I don't. He told me I better think of someone to come get my kids and he'd see if they could get social services to clear them.I know one person in ***. We're new here. I called her using my hands from cuffed behind me to try to dial. She didnt answer, but another officer knew her. He offered to go to her house and ask for her help. She agreed. So I was driven away to jail in the back of a police car while my kids were left with officers at Taco John's. The charge is 'unlawful entry by remaining in premises after being asked to leave,' and 'disorderly conduct.'My van was towed to a town 30 minutes away.***I can't believe this happened.This wasn't just a wrong order. This was incredible trauma on my family who was already suffering!At the jail, they took my prints and turned me out into the cold. No car. No kids. No ride. ***I've been strongly instructed to never to set a foot in Taco John's again....I would like some guidance on what my options are. Where can I go from here'The store manager said he has me on camera having an attitude.I did have an attitude. I was sick. Hungry. In a hurry. Some people are grouchy. I'm normally not. But does that yield holding someone's paid-for-food from them and having them arrested'I would like to know if I can have access to the video and audio? I'll be fighting this in court, of course, to have my charges dropped.Thanks for every bit of added energy, time, and attention to this matter. Sincere and Distressed
Product_Or_Service: #1 Two hard shell tacos meal