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Tactical Military Gear

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Reviews Tactical Military Gear

Tactical Military Gear Reviews (5)

Review: I placed an order on December 5th for 3 military flashlights totally $140 and then a couple days later for the chargers with guaranteed Christmas delivery. The total costs were $200.00 and my confirmation email seemed odd. Weeks later I attempted to contact this company to find it was a scam and that the items were never shipped. Tracking info is bogus. Was given an email stating my NGOA order is [redacted] receipt # [redacted] from [redacted]. However I cannot reach anyone and the company address has changed.Desired Settlement: I want people to be aware and this operation shut down. I need my money back!

Review: I ordered an item from this company on [redacted] They printed off a tracking number to send me and did not send the product. Theg blamed it on the [redacted] for not updating tracking info. I did not receive the item and I then asked for a refund (twice) which they chose to ignore. I filed a complaint with [redacted] and then [redacted] sent them a request to refund my money, which they also ignored. I then ordered the same item from [redacted] using what I thought was a different vendor ( American Tactical) and before I realize it, I see the "new" vendor is at the SAME EXACT ADDRESS!! A few days pass and the same thing happens. A tracking number that the [redacted] has no information for. Then 16 days after my original order, I see that the package was accepted at the [redacted], NJ post office. They obviously shipped it after repeated requests from me and [redacted] to refund my money. [redacted] launched an investigation into this because I suspected "Tactical Military Gear" and " American Tactical" along with "Ultimate Arms Gear" are all the same business entity which violates [redacted] Seller policy. I feel like I have been defrauded and decided to. File this complaint. They need to stop defrauding [redacted] customers by advertising inventory that.they do not have in stock. They held my money hostage and refused to issue a refund.Desired Settlement: I would like a full formal written apology for the way they decieved and defrauded me.

Review: company doing business under "http://www.ultimatearmsgear.com/info/contactUs" same address as Tactical Military Gear. An advertised a product on there website was sold to me and shipped out tracking number [redacted]. The seller didn't notify me of anything, I noticed a change on the shipment the seller recalled it without notifying or refunding me. I emailed and tried to contact them of this on the day it happened no response, I got a hold of them the next day and spoke to a manager. The manager did nothing but apologize, insinuated that I some how changed the price and tell me,"he would refund me after the product was received back at his warehouse". This company operates under numerous names over multiple websites(very suspect) they are guilty of misleading customers, they operated around behind my back/avoided contacted me and will not refund me ASAP. As far as I know when the product is shipped out, I payed for it and the company didn't notify me ahead of time they are basically scamming me out of my money.Desired Settlement: I want the product that I was promised at the price it was advertised at on there website, I was never officially notified by this company and I had to track down a manager to get an incompetent explanation after the fact.

this is a cut and paste of the order

Tracking #: [redacted]

Shipping via: [redacted]

The following items have been shipped:

Item(s):

1 Magpul MAG308 MAG 308 PRS? Foliage Green + Ultimate Arms Gear Care And Reel Silicone Cleaning Cloth $76.99

________________________________________

Order Summary

Order #: [redacted]

Payment Method:

Visa ending in [redacted]

If you have additional items in your order, you will receive an email when those items have shipped.

Thank you for shopping at ULTIMATE ARMS GEAR.

Sincerely,

ULTIMATE ARMS GEAR

Review: "I informed the customer service agent that I was missing an item from my order. He offered to ship it out today then became rude and irate when I asked why it couldn't be overnighted so I would have it for Christmas. He told me he was doing me a favor by shipping it today and if I wasn't happy with that I could file a claim. I told him to ship it out and I would deal with it later. He told me he would not ship it out and I had to file a claim. I asked to be transferred to claims, he told me to figure it out on my own and good luck since it will take more than 10 days for the refund. It is hard for me to understand how this business is still in business with either owners or customer service representatives with such nasty and mean attitudes.Desired Settlement: I would like a refund of my missing item.

Review: I purchased a rifle scope from this firm on July 26, 2014. The scope did not work so I returned it by way of [redacted]. Vendor claims they did not receive item even though it was signed for by a [redacted]Desired Settlement: I would the $150.00 I paid for the unit refunded.

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Description: Military Goods

Address: 246 Industrial Way East, Eatontown, New Jersey, United States, 07724

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