Tactical Outfitters

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12516329, and find that this resolution is satisfactory to me
I was not at home when package was delivered and will have to track down a UPS delivery driver or take it to their office to insure that package is scanned refused so as to show in their system
Regards,
C*** ***

Mr. E[redacted] has spoken with our phone representatives twice. He was informed that to receive a FULL refund, he must refuse his package. We cannot issue full refunds for products that are in the customer's possession. As he was also informed on 11/21, he must notify us of the refusal so that we...

can verify tracking has been re-routed. Once he contacts us and we can confirm the product is on its way back to our warehouse, he will be granted his full refund.