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Taj Mahal Casino

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Review: I won a $200 prize in August of 2013 in the Taj Mahal casino poker room for winning the high hand for the day. They told me that they would put it on my Trump one card so the next time I come I could use it. I asked if there was an experation they said no. On 5/13/14 I noticed the $200 was not on my accont which is [redacted] so I c called the trum one center and [redacted] answered and he was very nasty and he was yelling at me and I was telling him why are you yelling at me and he said he was not. I told him my problem and he told me the prize expired in Feb 2014. I told him I asked the poker room manager and he said there was no experation and [redacted] was yelling at me and telling me it was not his problem and I should call the poker room. I asked to talk to his supervisor and he said why and I said you were nast and yelling and he said no I was not. He later said there was no other supervisor and he was the supervisor. He switched me to the poker room to talk to [redacted] or [redacted] who worked that night but both were not working. I asked to talk to a supervisor to make a complaint, I was switched and got an anwering machine and left a message and to call me back.Desired Settlement: To get my $200 back on my Trump one account.

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Description: Casinos

Address: 1000 Boardwalk at Virginia Avenue, Atlantic City, New Jersey, United States, 08401

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