Taj Oriental Grocery

Thank you for bringing this matter to our attention I am happy to report that Internet America has liaised with the customer and the issue raised has been resolved to the customer’s satisfaction.Thank youInternet AmericaCustomer Service Manager / [redacted] Style Definitions */

We are currently in discussion with the complainant and are keeping him up to date with progress on an ongoing project, and we are confident moving him to the new Tower we are currently commissioning will address the issue he has experienced. We expect this work to be completed this week

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me

The issue was resolved through liaison with the customer and the agreed action has been completed in terms of refund and we have scheduled a date to recover our equipment. Thank you

Thank you for bringing this matter to our attention
I am happy to report that Internet America has
liaised with the customer and the issue raised has been resolved to the
customer's satisfaction.Thank youInternet AmericaCustomer Service Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. Internet America has responded and said they were gonna refund my $200 after they pick up equipment and that has not happened yet. 
Regards,
  [redacted]