Takoma Old Town Auto Service Center, L.L.C

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: the reason I had the head gaskett set in the car was: I had ordered a valve cover gasket about six months ago and I received a complete set of gasket repair kit, so I used the valve cover gasket and the rest of the gasket items remained in the pakage, when I bouth the car to takoma oldtown auto repair, the mechanic [redacted] saw the gasket kit laying on the passenger seat I noticed that he kept on looking at the head gasket kit and so, he began telling me that this sounds like a head gasket problem, then told me that it would not cost me that mutch, after a week he called me and began to quote the cost of the repairs to be done, at first he quoted me $then he quoted me $1,I drove by his shop with my wife on several occassions to see if he was doing the repair but, the car was seating right were the tow truck left it even in the snow storm, I had to cover the car myself because I told him to use the car cover and he never did, so technichly I can claim damages from the snow storm due to his neglect of not adhering to my request to cover the vehicle after two weeks [redacted] saw me checking the vehicle and the next day is when he decided to call me and told me tha car was ready, he charged me for head gasket problems when the real problem was the distributor and starter coil because I had that problem with the car before seven years ago, when the distributor begins to go out the car will shut dow down and after the car seats for a while it will start but after you drive it for a while it will shut off, my wife was there when I picked up the car and she was the first one to noticed that no repair was done to the car, so after I drove the car the same problem the car shuts off so I had the vehicle towed back to Takoma oldtown auto repair, another shop told me if the head gaskett was damage the car would not even run, so after I complained to [redacted] he realized that he took too much money from me and did not even touch the car so, he now decided to really perform a diagnostic on the vehicle and then called me and told me that I needed to change my distributor and starter coil and he would not charge me for it then told me that I had to order the distributor and starter coil and I did so he installed the distributor and starter coil and the car is up and running, another reason I know he did not even work on any head gasket is, the bolts and nuts that holds the valve cover are still the same way they were when I changed my head cover gasket, yes [redacted] did change the distributor and the starter coil and yes for that he needs to be paid labor because I ordered the parts, so he needs to state the amount he wants to be paid for the labor installing the distributor and the starter coil, and refund me the remaining moneys, I'm not trying to deceive nor act in any malicious way, fair is fair that was too much money that he took from me and did not do what he was suppose to do, so I will take this matter to court if necessary because of the principle of the matter, he uses the diagnostic jargon to make his point but the fact of the matter is , if that head gasket kit was not in the car he would of not do what he did, and I will get an expert mechanic to prove that he did not work on no head gasket, a while back [redacted] worked on my valves because they were knocking, and he told me back then that my head gaskets are fine, all he needs to do is refund me the moneys after he charge me for the installation of the distributor and starter coil [redacted] did not even come and talk to me when I came to get the vehicle instead he stood there with the other mechanic with a smirk on his face as I tried to start the vehicle, I don't know the business practice of how it's done in his country, but here in the United States we practice honestly and fair labor if that $1,is that important to him than so be it I will see him in court with my lawyer, and if he has done this to me, how many others that he has done this to, this type of business practice must stop "CEASE TO DESEASE" Regards, [redacted]