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Address: Costa Mesa, California, United States, 92627-4026
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Address: Costa Mesa, California, United States, 92627-4026
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Two things need to be done to resolve this problem. One, the vendor needs to correct his website, and Two, the vendor needs to fill the original order at the original price. Regardless of company size, advertising an item at a set price, taking payment for that item, and then saying that the item you want is out of stock, and the only way you can have your order is if you pay more, is a classic bait-and-switch, and derived of false advertising - regarless of whether that notfication is within 24hours or not Due to falsely advertising the item, the vendor should have honored the order at the original price, with no excuses that the price remained incorrect due to personnel issues. Even though the money was refunded, that strong-armed tactic should never have been employed, and the known, misrepresented price should never have been advertised. To resolve the issue to my satisfaction: I want the original order at the originally advertised price that was debited from my account, and I want the website updated with the new, increased price, so that no future customers get baited-and-switched as I did.