Tallarico's Lawn & Landscape Management

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 Complaint: [redacted]
Dear Revdex.com of Metro Washington DC & Eastern Pennsylvania;
I am responding to the letter from Tallarico’s Lawn &
Landscape Management dated May 6, 2014.  There are several issues with their response,
which I will detail below.
The first is the issue of trespassing on our property to cut
the tree.  As their ladder was against
the tree and the tree is on our property, they were on our side of the property
line.  The ladder was not on the driveway
when the cutting occurred, but was in the grass. [our property]
Second was the statement that the employee was never rude to
my spouse.  I believe yelling at your
client’s neighbor would be considered rude to most reasonable people.  I’m not sure what else I can say.
Concerning the law that you “cannot have trees on your
property hanging and dropping leaves over someone else’s property”, I contacted
Lower [redacted]’s building code official, and he informed
me that there is no township ordinance concerning tree trimming. [other than as
not to interfere with the unimpeded use of the street and sidewalk, which does
not apply in this case]  I would be
interested in seeing the copy of the law that Tallarico’s are quoting.  In addition, we all live in wooded lots with
trees hanging over each other’s property lines. 
I believe everyone’s trees on all our borders would be in violation if
this were the case.
Addressing the comment that we need to maintain the trees on
our property, we certainly do take this seriously.  In 2012, there were 2 trees along this same
property line that were starting to, or already had died and were posing a
potential threat to our neighbor’s house. 
We worked closely with the neighbor and our arborist to safely take
these trees down.  We certainly could
have waited until they fell over, but we wanted to do the right thing for our
neighbor.
The tree in question that was “trimmed” by Tallarico’s was
actually topped.  Ironically, the way the
tree was cut, it will invite more growth to establish near the cut, pushing
more and smaller growth over the driveway of their client.  And I would like to know what arborist certification
Tallarico’s are purporting to hold.  A
business that has a certification and doesn’t disclose this certification on
their website probably doesn’t hold any certification.  Our company, who has a certified arborist,
came to look at the tree.  He recommended
that I do additional cutting to minimize the damage done, which I have to do at
my expense.  And if the tree dies, why should
they not be held liable?!?  This tree, including
the top that was cut, was in full bloom; it was not diseased.  But as they cut off over half of the crown,
we have concern that the tree will not survive.
But perhaps the most disturbing part of this entire
experience, and that was completely absent from Tallarico’s response, was the
fact that after my spouse talked to the crew and expressed her concerns, the
employee said he would not do any cutting until we and the neighbor spoke.  She then returned to the house only to hear a
short time later that a saw was running and the tree was cut.  Obviously this employee understood that there
was a potential issue and he decided to wait. 
Why Tallarico’s then decided to go ahead and cut without coming to our
house first [right next door] I have no idea. 
But this certainly does not sound like a reputable company if this is
how they conduct business.Regards,
[redacted]