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Tan 360

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Tan 360 Reviews (1)

Review: On April 30,2013, I went into Tan 360 in Mohegan Lake ( a local tanning salon) to use the last session of a tanning package I had previously purchased and also to buy a new package for future use. I was able to use my last session on this visit and did in fact purchase a new tanning package which I believe included 5 or 6 sessions. Today, June 13, 2013, I returned to Tan 360 to use the first session of my new package. Instead I was met with a locked door and a sign that read, "Effective June 9, 2013 Tan 360 Officially Out of Business." Upon looking up their Facebook page (which I do not follow) I found a post dated on May 30, 2013 stating that due to unforeseen circumstances, the business would be closing on June 9, 2013. It also stated that all previously purchased tanning packages must be used before this date and there would be no refunds issued. I received no phone call, letter or email to notify me of this situation (although all my contact information has been on file in the businesses' computer system for several years now.) I have been a long time customer and supporter of this local business. I fully understand that situations do occur that may be unforeseen however, to not contact customers of this situation in any other way than a Facebook posting one week before closing is unacceptable and unprofessional to say the least. Shame on you Tan 360!Desired Settlement: Please refund for package that was purchased from this establishment and unused.

Business

Response:

Business was closed due to economic circumstances. Customers were made aware of the situation by signage in the store two weeks prior to closing. There was also a post on our Facebook page 10 days prior to closing with the closing date and a message to use any remaining packages because there would be no refunds.

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Description: TANNING SALONS

Address: 1759 East Main Street, Mohegan Lake, New York, United States, 10547

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