Tangled Hair Studio

2/11/2016Firstly we would like to apologize for the inconvenience and disappointment that our customer experienced in dealing with our Electrician and our company, Mister Sparky ElectricWe assure you that the customers complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service in the futureOur company, Mister Sparky Electric has a 100% Money Back GuaranteeOur customer satisfaction guarantee policy is simple; no fine print or legaleseIf you are not 100% satisfied with the service you received for any reason, we will return to your home, office, or business at your convenience and correct any concerns you may haveIf you are still not happy, you may receive your money backIt is that easyWhen we first became aware that there was an issue, we contacted the customer immediately and did everything we could to resolve itWe apologized for the service she was provided and refunded her 100% of her money backWe also mailed out a copy of the invoice reflecting the refundSincere apologies,Mister Sparky Electric

Attached is an invoice reflecting refunding the customer in the amount of $177. As soon as we received the review, we contacted the customer and left a couple messages regarding the reviewNo response backAlso at that time, we refunded the full amount to his credit card, emailed and mailed
him a copy of the receipt and invoice of the refund. Thank you,***

2/11/2016Firstly we would like to apologize for the inconvenience and disappointment that our customer experienced in dealing with our Electrician and our company, Mister Sparky Electric. We assure you that the customers complaint and feedback will give the opportunity to remedy any problem that may...

exist and help to improve our service in the future. Our company, Mister Sparky Electric has a 100% Money Back Guarantee. Our customer satisfaction guarantee policy is simple; no fine print or legalese. If you are not 100% satisfied with the service you received for any reason, we will return to your home, office, or business at your convenience and correct any concerns you may have. If you are still not happy, you may receive your money back. It is that easy. When we first became aware that there was an issue, we contacted the customer immediately and did everything we could to resolve it. We apologized for the service she was provided and refunded her 100% of her money back. We also mailed out a copy of the invoice reflecting the refund. Sincere apologies,Mister Sparky Electric

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]