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Tanglewood Construction Co. Inc.

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Tanglewood Construction Co. Inc. Reviews (1)

This response is regarding to Complaint ID#[redacted].
The customer was given an estimate to remove the existing
shower, doors and necessary hardware for preparation of a new install. The estimate
also included extreme mold and mildew removal, minor plumbing and repair work,
installation of new...

sheet rock in select areas, as well as, new installation of
the select shower insert and select shower fixtures. The original estimate totaled $620.00.
The customer supplied majority of the materials needed to
complete the project, however, he gave us permission in person to use his
account he had at the local hardware store for any additional materials needed.
The account was utilized as needed and
any additional tools and materials that were leftover from the job unused were
to be paid by the company.
The job was expected to be done within 3-4 days with no unforeseen
circumstances. Unfortunately, some circumstances were unavoidable and delayed
the project from being complete in the timely manner the customer had hoped
which was 2 days, 3 at the most. During the process of the project the customer
was aware and understanding of the issues arising. These conversations were
done in person and the customer even attempted to assist in figuring out the
best way of completion because he is knowledgeable in the area of work.
Upon the last day of completing the original estimate, the
customer then asked if the new shower doors he purchased could be installed.
The shower door install was not part of the original agreement. 
The customer was in full contact and aware of the status
daily due to his employment in the area. He stopped in multiple times to check
in and was given full detail of the day’s progress.
Please see attached a few text messages between me and
the customer as that is all I was allowed to attach. He never stated any concern nor asked me to come back for any
additional work to be completed. The customer only expressed concern after
multiple attempts to receive payment. Also attached are the original agreement and
updated agreement upon completion.
A finalized invoice was sent to the customer on May 16, 2016
in the amount of $725.00. The customer confirmed that he received the email and
had sent out payment. The customer still did not show any concern that the
project was not up to his acceptance. As
of now, 9/29/2016, the project has not been paid for in full in the amount of $725.00.
I have attempted multiple times to meet with the customer to come to a fair
agreement. The customer would not set up a time and even ignored messages/phone
calls for multiple days. I hope for the customer to agree upon a fair price for
the labor and time put into the project. I am able to provide more documentation if needed. Thank you.

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Address: 305 Buttonwood Lane, Muncy, Pennsylvania, United States, 17756

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www.basementwatersolution.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Tanglewood Construction Co. Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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