Tango Tech Inc

It is clear from the response of the complainant that this was not a marketplace sale transaction. Notwithstanding the above, we reserve our views on the allegations made.Moreover, the complainant while sitting in Singapore has made over harrasment calls to a mobile number of the CEO of this company which is on a DO-NOT-CALL Listwe intend to open an investigation and at the rate of $11,fine per call, we intend to collect damages from himWe have the full log and the voicemailsMany of the calls were made in the middle of the night.It is point-less to go back and forth for ever with allegations and counter-allegationsWe seek that Revdex.com scrutinize the facts in this case before going further.With regards,For Tango Tech, Inc

Dear sir or Madam:
The complaint in
question is in regards to a crowd funding campaign and not a market place
transaction in our opinion
The
Complainant had
contributed to our crowd funding campaign which was for completing the
development and bringing to market the product that we displayed on the
Indiegogo.com crowd funding platform
Therefore there was no
offer of saleAll we received were contributionsWe did offer rewards to the contributors upon completion of our
commercialization and we are delayed in our effort for which we have updated
the community (about a month ago)However, we had also mentioned on our campaign page that this is
a startup venture and we do face risks in completion of project, even though we
had made efforts to minimize them
Additionally, Tango Tech
did not enter into any direct transaction with the Complainant. The complainant has entered into a
transaction with Indiegogo.com under the terms and conditions of their website
In
light of the above, we seek this case be closed by Revdex.com
On
another note, we are a startup company working hard to commercialize a new
technology product which otherwise would take 10’s of millions of dollars if it
were attempted by any other established companyIn that sense, we represent
the true spirit of American innovation, one which involves working against all
odds and bring new realities for the world
Please
let me know if you have questions or comments
Sincerely,
For
Tango Tech, Inc
***
* *** Ct, Ste #***
*** ***, CA ***

Dear sir or Madam: The complaint in question is in regards to a crowd funding campaign and not a market place transaction in our opinion.The Complainant had contributed to our crowd funding campaign which was for completing the development and bringing to market the product that we
displayed on the www.***.com crowd funding platform. Therefore there was no offer of saleAll we received were contributionsWe did offer rewards to the contributors upon completion of our commercialization and we are delayed in our effort for which we have updated the community (about a week ago)However, we had also mentioned on our campaign page that this is a startup venture and we do face risks in completion of project, even though we had made efforts to minimize them.Additionally, the complainant has entered into a transaction through www.***.com under the terms and conditions of their website. In light of the above, we seek this case be closed by Revdex.com.On another note, we are a startup company working hard to commercialize a new technology product which otherwise would take 10’s of millions of dollars if it were attempted by any other established companyIn that sense, we represent the true spirit of American innovation, one which involves working against all odds and bring new realities for the world.Please let me know if you have questions or comments.Sincerely,For Tango Tech, IncW Bernardo Ct, Ste #300San Diego, CA

Dear sir or Madam:
class="MsoNormal" " margin-bottom: 0.0001pt;"> The complaint in question is in regards to a crowd funding campaign and not a market place transaction in our opinion.The Complainant had contributed to our crowd funding campaign which was for completing the development and bringing to market the product that we displayed on the www.[redacted].com crowd funding platform Therefore there was no offer of saleAll we received were contributionsWe did offer rewards to the contributors upon completion of our commercialization and we are delayed in our effort for which we have updated the community (about a week ago)However, we had also mentioned on our campaign page that this is a startup venture and we do face risks in completion of project, even though we had made efforts to minimize themAdditionally, the complainant has entered into a transaction through www.[redacted].com under the terms and conditions of their website In light of the above, we seek this case be closed by Revdex.comOn another note, we are a startup company working hard to commercialize a new technology product which otherwise would take 10's of millions of dollars if it were attempted by any other established companyIn that sense, we represent the true spirit of American innovation, one which involves working against all odds and bring new realities for the worldPlease let me know if you have questions or commentsSincerely,
For Tango Tech, Inc
W Bernardo Ct, Ste #San Diego, CA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[redacted] terms and conditions:creators owe their backers a high standard of effort, honest communication- Repeated attempts of contact were made since July 2014 to which no replies were received.- The vendor had known, since July 2014 but did not attempt to communicate production delays until much later, around Dec 2014, which made chargebacks and refunds difficult due to expiry.they post an update that explains what work has been done, how funds were used, and what prevents them from finishing the project as planned; - To date, there has been nothing to show about production, just computer generated graphics on packaging, which itself is erroneous and misleading. As I understand from TangoTech, they do not have firm vendors/contracts at this time to product the item to which they have sought funding for. The vendor has not been able to provide details on whether and how the funds were used appropriately at this time. they work diligently and in good faith to bring the project to the best possible conclusion in a timeframe that’s communicated to backers; - No such timeframe has been communicated nor adhered to, the components that are proposed are now out of date, and it is my concern that they may become EOL before the product is even produced.they’re able to demonstrate that they’ve used funds appropriately and made every reasonable effort to complete the project as promised;- The vendor has not been able to provide details on whether and how the funds were used appropriately at this time. they’ve been honest, and have made no material misrepresentations in their communication to backers;- The vendor has not been honest in his communication. Some backers were refunded and others were not.they offer to return any remaining funds to backers who have not received their reward (in proportion to the amounts pledged), or else explain how those funds will be used to complete the project in some alternate form.they’ve been honest, and have made no material misrepresentations in their communication to backers;- The source of contention, which the business owner of TangoTech does not seem to understand, is that an agreement was reached with Mr [redacted], CEO and founder of TangoTech on the 15th of June 2015. I had reminded Mr [redacted], CEO and Founder of TangoTech, of his obligations and my concerns towards the lengthy delays with this project via long distance telephone conversation. An agreement was reached on the 15th of June 2015, whereby if no satisfactory solutions were provided after 2 weeks, that he, and TangoTech would very willingly and be very forthcoming about refunding my contributions towards his project. Refunds had been given to others prior, under, as TangoTech puts it,"exceptional cases." On 30th June 2015, further communication was initiated, to which TangoTech and Mr [redacted], proceeded to ignore his prior agreement, ignoring all emails and communication attempts in order to evade the refund as agreed. This is extremely dishonest and unethical. I am bringing this to light with the Revdex.com such that such that the general public can be alerted to, what appears to be, dishonest and unethical business practices.
[redacted]

Dear sir or Madam:
Roman"">
 The complaint in
question is in regards to a crowd funding campaign and not a market place
transaction in our opinion.
The Complainant had
contributed to our crowd funding campaign which was for completing the
development and bringing to market the product that we displayed on the
Indiegogo.com crowd funding platform.
 Therefore there was no
offer of sale. All we received were contributions. We did offer rewards to the contributors upon completion of our
commercialization and we are delayed in our effort for which we have updated
the community (about a month ago). However, we had also mentioned on our campaign page that this is
a startup venture and we do face risks in completion of project, even though we
had made efforts to minimize them.
Additionally, Tango Tech
did not enter into any direct transaction with the Complainant.  The complainant has entered into a
transaction with Indiegogo.com under the terms and conditions of their website.
 In
light of the above, we seek this case be closed by Revdex.com.
On
another note, we are a startup company working hard to commercialize a new
technology product which otherwise would take 10’s of millions of dollars if it
were attempted by any other established company. In that sense, we represent
the true spirit of American innovation, one which involves working against all
odds and bring new realities for the world.
Please
let me know if you have questions or comments.
Sincerely,
For
Tango Tech, Inc
[redacted]
[redacted] Ct, Ste #[redacted]
[redacted], CA [redacted]

It is clear from the response of the complainant that this was not a marketplace sale transaction. 
Notwithstanding the above, we reserve our views on the allegations made.
Moreover, the complainant while sitting in Singapore has made over 100 harrasment calls to a mobile number of the CEO of this company which is on a DO-NOT-CALL List. we intend to open an investigation and at the rate of $11,000 fine per call, we intend to collect damages from him. We have the full log and the voicemails. Many of the calls were made in the middle of the night.
It is point-less to go back and forth for ever with allegations and counter-allegations. We seek that Revdex.com scrutinize the facts in this case before going further.
With regards,
For Tango Tech, Inc.

Dear sir or Madam:
 
The complaint in
question is in regards to a crowd funding campaign and not a market place
transaction in our...

opinion.
 
You can verify this
based on the URL link provided by the Complainant.
 
The Complainant had
contributed to our crowd funding campaign which was for completing the
development and bringing to market the product that we have displayed on the
Indiegogo.com crowd funding platform.
 
Therefore there was no
offer of sale. We did offer rewards to the contributors upon completion of our
commercialization and we are delayed in our effort for which we have updated
the community (about a month ago). However, we had also mentioned that this is
a startup venture and we do face risks in completion of project, even though we
had made efforts to minimize them.
 
Additionally, Tango Tech
did not enter into any direct transaction with the Complainant.  The complainant has entered into a
transaction with Indiegogo.com under the terms and conditions of their website.
 
In
light of the above, we seek this case be closed by Revdex.com. Please note that there are some contributors who have formed a group on a social media website and may file complaints in tandem in coming days.
On
another note, we are a startup company working hard to commercialize a new
technology product which otherwise would take 10’s of millions of dollars if it
were attempted by any other established company. In that sense, we represent
the true spirit of American innovation, one which involves working against all
odds and bring new realities for the world.
Please
let me know if you have questions or comments.
Sincerely,
 
[redacted] - CEO
Tango
Tech, Inc
[redacted] Ct, Ste #[redacted], CA [redacted]

Dear sir or Madam:
Roman"">
 
The complaint in
question is in regards to a crowd funding campaign and not a market place
transaction in our opinion.
 
You can verify this
based on the URL link provided by the Complainant.
 
The Complainant had
contributed to our crowd funding campaign which was for completing the
development and bringing to market the product that we have displayed on the
Indiegogo.com crowd funding platform.
 
Therefore there was no
offer of sale. We did offer rewards to the contributors upon completion of our
commercialization and we are delayed in our effort for which we have updated
the community (about a month ago). However, we had also mentioned that this is
a startup venture and we do face risks in completion of project, even though we
had made efforts to minimize them.
 
Additionally, Tango Tech
did not enter into any direct transaction with the Complainant.  The complainant has entered into a
transaction with Indiegogo.com under the terms and conditions of their website.
 
In
light of the above, we seek this case be closed by Revdex.com. Please note that there are some contributors who have formed a group on a social media website and may file complaints in tandem in coming days.
On
another note, we are a startup company working hard to commercialize a new
technology product which otherwise would take 10’s of millions of dollars if it
were attempted by any other established company. In that sense, we represent
the true spirit of American innovation, one which involves working against all
odds and bring new realities for the world.
Please
let me know if you have questions or comments.
Sincerely,
 
[redacted] - CEO
Tango
Tech, Inc
[redacted] Ct, Ste #[redacted], CA [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted] terms and conditions:
creators owe their backers a high standard of effort, honest communication
- Repeated attempts of contact were made since July 2014 to which no replies were received.
- The vendor had known, since July 2014 but did not attempt to communicate production delays until much later, around Dec 2014, which made chargebacks and refunds difficult due to expiry.
they post an update that explains what work has been done, how funds were used, and what prevents them from finishing the project as planned; 
- To date, there has been nothing to show about production, just computer generated graphics on packaging, which itself is erroneous and misleading. As I understand from TangoTech, they do not have firm vendors/contracts at this time to product the item to which they have sought funding for. The vendor has not been able to provide details on whether and how the funds were used appropriately at this time. 
they work diligently and in good faith to bring the project to the best possible conclusion in a timeframe that’s communicated to backers; 
- No such timeframe has been communicated nor adhered to, the components that are proposed are now out of date, and it is my concern that they may become EOL before the product is even produced.
they’re able to demonstrate that they’ve used funds appropriately and made every reasonable effort to complete the project as promised;
- The vendor has not been able to provide details on whether and how the funds were used appropriately at this time. 
they’ve been honest, and have made no material misrepresentations in their communication to backers;
- The vendor has not been honest in his communication. Some backers were refunded and others were not.
they offer to return any remaining funds to backers who have not received their reward (in proportion to the amounts pledged), or else explain how those funds will be used to complete the project in some alternate form.
they’ve been honest, and have made no material misrepresentations in their communication to backers;
- The source of contention, which the business owner of TangoTech does not seem to understand, is that an agreement was reached with Mr [redacted], CEO and founder of TangoTech on the 15th of June 2015. 
I had reminded Mr [redacted], CEO and Founder of TangoTech, of his obligations and my concerns towards the lengthy delays with this project via long distance telephone conversation. 
An agreement was reached on the 15th of June 2015, whereby if no satisfactory solutions were provided after 2 weeks, that he, and TangoTech would very willingly and be very forthcoming about refunding my contributions towards his project. 
Refunds had been given to others prior, under, as TangoTech puts it,"exceptional cases." 
On 30th June 2015, further communication was initiated, to which TangoTech and Mr [redacted], proceeded to ignore his prior agreement, ignoring all emails and communication attempts in order to evade the refund as agreed. This is extremely dishonest and unethical. 
I am bringing this to light with the Revdex.com such that such that the general public can be alerted to, what appears to be, dishonest and unethical business practices.
[redacted]

Review: Took part in there campaign on Indiegogo over a year ago when they stated that the product would be delivered around April 2014. In emails at first they were keeping us up to date on delays and why they were happening. However now they refuse to respond to anything ranging from the campaign site, Facebook, Email and there discussion board. I have asked for a status or a refund of my 349.00 with nothing. There was no product delivered so want my money refunded.Desired Settlement: I would like for the product to be delivered or a full refund of the money I had contributed to the development of the product.

Business

Response:

Dear sir or Madam:

The complaint in

question is in regards to a crowd funding campaign and not a market place

transaction in our opinion.

The Complainant had

contributed to our crowd funding campaign which was for completing the

development and bringing to market the product that we displayed on the

Indiegogo.com crowd funding platform.

Therefore there was no

offer of sale. All we received were contributions. We did offer rewards to the contributors upon completion of our

commercialization and we are delayed in our effort for which we have updated

the community (about a month ago). However, we had also mentioned on our campaign page that this is

a startup venture and we do face risks in completion of project, even though we

had made efforts to minimize them.

Additionally, Tango Tech

did not enter into any direct transaction with the Complainant. The complainant has entered into a

transaction with Indiegogo.com under the terms and conditions of their website.

In

light of the above, we seek this case be closed by Revdex.com.

On

another note, we are a startup company working hard to commercialize a new

technology product which otherwise would take 10’s of millions of dollars if it

were attempted by any other established company. In that sense, we represent

the true spirit of American innovation, one which involves working against all

odds and bring new realities for the world.

Please

let me know if you have questions or comments.

Sincerely,

For

Tango Tech, Inc

[redacted] Ct, Ste #[redacted], CA [redacted]

Review: Tango Tech offered the "Tango PC" via IndieGogo.com using the URLhttps://www.indiegogo.com/projects/tango-super-pc-worlds-most-powerful-pockat...⇄ funding was completed with an estimated delivery date of April 2014. I paid $299 + $45 for "Super Earlybird Tango" + "8GB RAM Upgrade". The company has repeatedly slipped dates, provides essentially no updates, and now won't even estimate a ship date. I cannot determine if this is just a straight up scam based on their lack of responsiveness, but I have lost all confidence in their ability to deliver the promised product.Desired Settlement: Given the lateness of delivery and no concrete suggestion of when a product might actually be delivered, I desire a complete refund of my $344.

Business

Response:

Dear sir or Madam:

The complaint in

question is in regards to a crowd funding campaign and not a market place

transaction in our opinion.

You can verify this

based on the URL link provided by the Complainant.

The Complainant had

contributed to our crowd funding campaign which was for completing the

development and bringing to market the product that we have displayed on the

Indiegogo.com crowd funding platform.

Therefore there was no

offer of sale. We did offer rewards to the contributors upon completion of our

commercialization and we are delayed in our effort for which we have updated

the community (about a month ago). However, we had also mentioned that this is

a startup venture and we do face risks in completion of project, even though we

had made efforts to minimize them.

Additionally, Tango Tech

did not enter into any direct transaction with the Complainant. The complainant has entered into a

transaction with Indiegogo.com under the terms and conditions of their website.

In

light of the above, we seek this case be closed by Revdex.com. Please note that there are some contributors who have formed a group on a social media website and may file complaints in tandem in coming days.

On

another note, we are a startup company working hard to commercialize a new

technology product which otherwise would take 10’s of millions of dollars if it

were attempted by any other established company. In that sense, we represent

the true spirit of American innovation, one which involves working against all

odds and bring new realities for the world.

Please

let me know if you have questions or comments.

Sincerely,

[redacted] - CEO

Tango

Tech, Inc

[redacted] Ct, Ste #[redacted], CA [redacted]

Review: Paid $467.00 via [redacted] towards contribution on project. Unit estimated delivery for Nov 2014.

Several attempts made to contact Tango Tech to request status and refund, to no avail in Nov 2014.

Refunds made to others but no replies nor refund was received to my requests.

Numerous contact attempts made via email from Nov 2014, no replies received.

After numerous attempts, contacted Mr [redacted], CEO, founder Tango Tech via cell [redacted] on 15 June 2015. Was assured if he did not have any satisfactory updates, he would proceed to refund me $453.21 (less Credit card and associated fees.)

30th June 2015. No reply from Mr [redacted]. Contact via email and business cell were ignored.Desired Settlement: Refund of $453.21 via [redacted] to [redacted]@yahoo.com.sg as resolution to this matter as agreed.

Business

Response:

Dear sir or Madam: The complaint in question is in regards to a crowd funding campaign and not a market place transaction in our opinion.The Complainant had contributed to our crowd funding campaign which was for completing the development and bringing to market the product that we displayed on the www.[redacted].com crowd funding platform. Therefore there was no offer of sale. All we received were contributions. We did offer rewards to the contributors upon completion of our commercialization and we are delayed in our effort for which we have updated the community (about a week ago). However, we had also mentioned on our campaign page that this is a startup venture and we do face risks in completion of project, even though we had made efforts to minimize them.Additionally, the complainant has entered into a transaction through www.[redacted].com under the terms and conditions of their website. In light of the above, we seek this case be closed by Revdex.com.On another note, we are a startup company working hard to commercialize a new technology product which otherwise would take 10’s of millions of dollars if it were attempted by any other established company. In that sense, we represent the true spirit of American innovation, one which involves working against all odds and bring new realities for the world.Please let me know if you have questions or comments.Sincerely,For Tango Tech, Inc11440 W Bernardo Ct, Ste #300San Diego, CA 92127

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.