Tank Tech, Inc.

Tank Tech gave me a bid for $28,to line a fuel tankI gave them a $14,depositThey raised the bid to $60,I cancelled the orderTank tech did not buy any material or mobilizeThey have refused to return our deposit and I just discovered they their contractors license has been suspended in CAI have retained legal counsel

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Tank tech did accept the check from my *** Fuels but my company and not until we contacted Revdex.com and threaten legal action did they send the check. Refund paid so lets hope it clears.Very poor business practices
Sincerely,
*** ***

The claims made against Tank Tech, Inc. in complaint #[redacted] are false.Tank Tech, Inc. entered into an agreement with [redacted] Fuels to perform services at [redacted] on 4-19-17.On 5-9-17 We received a request from Mr. [redacted] of [redacted] Investment Properties...

who statedthat he was the owner of the [redacted], for a change in the originally contracted scope of the work.Upon discovering that the additional scope of work requested would increase the project cost morethan they had originally budgeted Mr. [redacted] stated that they did not want to proceed.On 5-10-17, we received a request from Mr. [redacted] for a refund of the deposit payment of$14,016.00.Neither Mr. [redacted] nor Mr. [redacted] were listed as customers on our original contract documents so therequest for the deposit refund was required to come from [redacted] Fuels. Upon contacting [redacted] Fuelswe discovered that Mr. [redacted] & Mr. [redacted] were business partners and while they were not technicallyour clients on paper were the individuals who paid the deposit. [redacted] Fuels stated that they neededto follow up with the two gentlemen concerning the refund whereas they were [redacted]’s Clients andnot Tank Tech’s.On 5-31-17, Tank Tech received a request from [redacted] Fuels to Process the refund, we replied that therefund was processed. Normally refunds are processed within 14 business days, however they can takeup to 30 business days to process.We informed [redacted] Fuels as well as Mr. [redacted] that the refund was processed. At no time did TankTech, Inc. ever refuse to process the refund nor engage in any unscrupulous or unprofessional conduct.On 6-17-17, Tank Tech received an email from Mr. [redacted] alleging that we had refused to process hisrefund and that he would be contacting various agencies in an effort to inform them of our “scam”. TankTech immediately replied to Mr. [redacted] and assured him that his refund had been processed and shouldarrive within the next few business days and that Tank Tech was a reputable company and not a scam.We also contacted [redacted] Fuels (Tank Tech’s actual client) the same day with a statement to the sameeffect.The refund check for the full deposit amount of $14,016.00 has been sent via U.S. Mail to [redacted]Investment Properties.Mr. [redacted]’s complaint is not accurate and represent a undue escalation of a matter that had alreadybeen resolved with all parties.