Initial Business Response / [redacted] (1000, 5, 2015/07/28) */ Contact Name and Title: [redacted] Owner Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @cebridge.net Issue has been resolved, we contacted the customer and he is bringing his vehicle in next week 8/3/for repairsThis customer Never made contact with us or complained, he said, he just figured we would not fix the scratch or we were just like every other shop that wouldn't honor their work Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/30) */ (The consumer indicated he/she ACCEPTED the response from the business.) Was contacted by a company representative who agreed to a complete repair of the scratch on hood at no charge to me and stated the white specks were probably a compound but will repair as wellWill be taking truck to body shop 8/3/and representative stated that they should be able to complete repair in one day, Thank you Revdex.com for being an advocate for customersAnd I also appreciate Tanners Body Shop willingness to repair scratch shows integrity and honesty
Initial Business Response /* (1000, 5, 2015/07/28) */
Contact Name and Title: [redacted] Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@cebridge.net
Issue has been resolved, we contacted the customer and he is bringing his vehicle in next week 8/3/2015 for repairs. This...
customer Never made contact with us or complained, he said, he just figured we would not fix the scratch or we were just like every other shop that wouldn't honor their work.
Initial Consumer Rebuttal /* (2000, 7, 2015/07/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Was contacted by a company representative who agreed to a complete repair of the scratch on hood at no charge to me and stated the white specks were probably a compound but will repair as well. Will be taking truck to body shop 8/3/15 and representative stated that they should be able to complete repair in one day, Thank you Revdex.com for being an advocate for customers. And I also appreciate Tanners Body Shop willingness to repair scratch shows integrity and honesty.
Initial Business Response / [redacted] (1000, 5, 2015/07/28) */ Contact Name and Title: [redacted] Owner Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @cebridge.net Issue has been resolved, we contacted the customer and he is bringing his vehicle in next week 8/3/for repairsThis customer Never made contact with us or complained, he said, he just figured we would not fix the scratch or we were just like every other shop that wouldn't honor their work Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/30) */ (The consumer indicated he/she ACCEPTED the response from the business.) Was contacted by a company representative who agreed to a complete repair of the scratch on hood at no charge to me and stated the white specks were probably a compound but will repair as wellWill be taking truck to body shop 8/3/and representative stated that they should be able to complete repair in one day, Thank you Revdex.com for being an advocate for customersAnd I also appreciate Tanners Body Shop willingness to repair scratch shows integrity and honesty
Initial Business Response /* (1000, 5, 2015/07/28) */
Contact Name and Title: [redacted] Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@cebridge.net
Issue has been resolved, we contacted the customer and he is bringing his vehicle in next week 8/3/2015 for repairs. This...
customer Never made contact with us or complained, he said, he just figured we would not fix the scratch or we were just like every other shop that wouldn't honor their work.
Initial Consumer Rebuttal /* (2000, 7, 2015/07/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Was contacted by a company representative who agreed to a complete repair of the scratch on hood at no charge to me and stated the white specks were probably a compound but will repair as well. Will be taking truck to body shop 8/3/15 and representative stated that they should be able to complete repair in one day, Thank you Revdex.com for being an advocate for customers. And I also appreciate Tanners Body Shop willingness to repair scratch shows integrity and honesty.