Tape Drive Exchange

Review: Ordered from this company. Received only partial order. Tried contacting 25 times. No response. On 10/30/2013, I ordered $421.33 worth of product from this company. The products were: 10 Used - Sony SDX3-100C AIT-3 * Code: 10U-SDX3-100C * Quantity: 2 * Price: $139.98 ($69.99 each) SDX-700C AIT-3 Internal SCSI * Code: SDX-700C-IW * Category: MFRB * Quantity: 1 * Price: $269.00 The SDX-700C kit included the drive, 2 AIT-3 data tapes, 1 SCSI cable and 1 SCSI Controller according to the website. I received: 1 Drive, 1 AIT-3 data tape and 1 SCSI cable. I did not receive the second tape (that came with the kit), the SCSI controller, or the 2 additional 10 packs of AIT-3 data tapes. I have contacted the owner, [redacted] approximately 25 times. I have even sent him a certified letter about this order, I have not received any sort of response or refund.Desired Settlement: I am requiring a full refund for the parts of this order I have not received. 2 10 pack sony SDX3-100C AIT-3 data tapes $139.98 total. 1 sony SDX3-100C AIT-3 data tape $38.00 (cheapest I could find anywhere on the web) 1 Adaptec SCSI controller $89.99( cheapest I have found on the web). Total settlement: $267.97.