Protek offers a satisfaction guarantee on our products with proof of purchase and all of the packaging Our product states what is required for this process on the label It does state that when we receive the required packaging documentation and receipt we will either refund or replace
a product (at the discretion of Protek) We would love to have *** email us with his information, I have checked with all office personal and no one recalls talking with the gentleman
Complaint: ***
I am rejecting this response because:I have emailed my information to them SEVERAL timesI have sent my proof of purchase plus all packaging to themI have given them my tracking number tooPlease have them provide me with an email other than (***)The company has been unresponsive to that email address.
Sincerely,
*** ***
***
Protek offers a satisfaction guarantee on our products with proof of purchase and all of the packaging Our product states what is required for this process on the label It does state that when we receive the required packaging documentation and receipt we will either refund or replace
a product (at the discretion of Protek) We would love to have *** email us with his information, I have checked with all office personal and no one recalls talking with the gentleman
Complaint: ***
I am rejecting this response because:I have emailed my information to them SEVERAL timesI have sent my proof of purchase plus all packaging to themI have given them my tracking number tooPlease have them provide me with an email other than (***)The company has been unresponsive to that email address.
Sincerely,
*** ***
***