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Tarantino Properties, Inc.

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Tarantino Properties, Inc. Reviews (6)

Date: Fri, Jun 5, at 11:AM Subject: Revdex.com Case #*** To: [email protected] I have checked all of our records to respond to the complaint and we do not have a resident by the name of *** *** that lives on property If you can provide any additional information such as the apartment
number I will be more than happy to check further into the complaint Thank You, Adrienne J***, CAM Business Manager, Villas at Sienna Plantation *** *** *** * *** *** ** ***
** *** * ** ***
** ***

Sent: Monday, February 23, 2015 12:06 PM To: drteam Cc: iris martinez Subject: Complaint #[redacted] - Tarantino Properties   Good afternoon: Please take this letter as a formal response to the above complaint received from Mr. [redacted], former resident of Parc Bay Apartments. I have...

spoken with Mr. [redacted] and cleared up any balances left owed.  Thank you so much for your help in this matter.   Feel free to contact me if you have any questions or need further information from us.   Respectfully Submitted,   [redacted] Gonzales, CAPS, CAM Regional Property Supervisor Tarantino Properties, Inc. 7887 San Felipe, Suite 237 Houston, TX  77063 713-974-4292  Phone EXT #145 713-974-5846  Fax [redacted]@tarantino.com www.tarantino.com

I spoke with the complainant today, and addressed the questions posed.  [redacted] provided an address in [redacted] to which I mailed the attached final account statement.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,
  We gave a written request to conduct a `Walk-Thru' of the apartment on 21st March , Saturday, in our presence.  It was in the same letter, we gave the 60 days Notice of our Vacating the Apartment.

The notice requests a walk through on Saturday, March 21st.  Management nor the maintenance supervisor are in the office on weekends to conduct a walk through.  The residents were informed to return on Monday and management would be happy to conduct the walk through.

Sent: Monday, October 12, 2015 11:19 AM To: drteam Subject: FW: response to Revdex.com, [redacted] vs ([redacted]
      The response to the above referenced notification from the Revdex.com is below for your review with additional supporting...

documents attached.    Regards,   Teresa [redacted]   Teresa [redacted] Assistant Vice President Tarantino Properties, Inc. 7887 San Felipe, Suite 237 Houston, TX  77063 713-974-4292    Phone 713-974-5846  Fax t[redacted]@tarantino.com   www.tarantino.com         October 2, 2015     In response to the complaint filed with the Revdex.com from past resident [redacted]   Once reviewing the complaint filed by Mrs. [redacted] we have attached the ONLY move in inventory form that we have on file for her (attached with her signature) that was from previous management company at the time of her move in which was 7/8/2009.  Neither I nor my assistant Stacy [redacted] was employed for this company nor did we work at this community at the said time.  If fraudulent charges are being brought up my suggestion is to contact that management company, [redacted].   Attached are all of the documents requested that are also signed by Mrs. [redacted] that seem to reflect the exact signature that is on the said forged document.   Also while digging further into the file in regards to Mrs. [redacted]’s complaint of billing for the entire month of June 2015, we did realize our error and will be accountable for the pro-rated amount that was charged from 6/9-6/30.  I have also attached the receipt for payment of $1214.80 submitted by Mrs. [redacted] on 6/1/2015.  I’m not sure why she paid for the entire month of June if she was scheduled to move out on 6/8/2015?  The amount of $1214.80 was $1185 in rent and $29.80 in water.  We will adjust the amount of the $1185 to reflect only $316 which will be from the 1-8 of June pro rate leaving a “credit” of $869 to apply to her outstanding charges for breaking her lease as well as damage/cleaning charges.     Also attached are the pictures of the extremely heavy damage and cleaning charges in the said unit located at 21101 Kingsland Blvd. #816.   Regards,   Lindsey [redacted] Community Manager Elysian at Kingsland Ranch     October 2, 2015     In response to the complaint filed with the Revdex.com from past resident [redacted]   Once reviewing the complaint filed by Mrs. [redacted] we have attached the ONLY move in inventory form that we have on file for her (attached with her signature) that was from previous management company at the time of her move in which was 7/8/2009.  Neither I nor my assistant Stacy [redacted] was employed for this company nor did we work at this community at the said time.  If fraudulent charges are being brought up my suggestion is to contact that management company, [redacted].   Attached are all of the documents requested that are also signed by Mrs. [redacted] that seem to reflect the exact signature that is on the said forged document.   Also while digging further into the file in regards to Mrs. [redacted]’s complaint of billing for the entire month of June 2015, we did realize our error and will be accountable for the pro-rated amount that was charged from 6/9-6/30.  I have also attached the receipt for payment of $1214.80 submitted by Mrs. [redacted] on 6/1/2015.  I’m not sure why she paid for the entire month of June if she was scheduled to move out on 6/8/2015?  The amount of $1214.80 was $1185 in rent and $29.80 in water.  We will adjust the amount of the $1185 to reflect only $316 which will be from the 1-8 of June pro rate leaving a “credit” of $869 to apply to her outstanding charges for breaking her lease as well as damage/cleaning charges.     Also attached are the pictures of the extremely heavy damage and cleaning charges in the said unit located at 21101 Kingsland Blvd. #816.   Regards,   Lindsey [redacted] Community Manager Elysian at Kingsland Ranch       Teresa [redacted] Assistant Vice President Tarantino Properties, Inc. 7887 San Felipe, Suite 237 Houston, TX  77063 713-974-4292    Phone 713-974-5846  Fax t[redacted]@tarantino.com   www.tarantino.com

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