Taravella Manor

Revdex.com:
At this time, I have not been contacted by Taravella Manor regarding complaint ID 10277589.
Regards,
[redacted]

Review: I HAVE HAD A VERY BAD EXPERIENCE HERE ON MY WEDDING NIGHT. THE OWNER -- [redacted] -- IS VERY UNPROFESSIONAL AND RUDE. [redacted] DIDN'T CHECK HIS BOOKS TO MAKE SURE THAT THE RIGHT DECORATOR WAS SETTING UP FOR THE RIGHT WEDDING. WELL MY DECORATOR HAD THE ORIGINAL DATE THAT WAS LATER CHANGED. THAT'S ANOTHER STORY. - 1 WEEK BEFORE THE ACTUAL DATE - SHE SET THE HALL UP AND WHEN THE ACTUAL WEDDING FOR THAT DAY WAS HAPPENING, THEY PULLED EVERYTHING OFF THE TABLES, PLACE IT IN TRASH BAGS, AND SET EVERYTHING OUTSIDE TO GET RAINED ON AND BROKEN. THE NEXT DAY I TRIED TO HAVE A MEETING WITH THE DECORATOR AND [redacted] TO FIND OUT WHAT HAPPENED WITH THIS SITUATION. THE DECORATOR WAS THERE BUT [redacted] DID NOT WANT TO MEET WITH US AT FIRST. HE SPOKE TO ME ON THE PHONE. WELL HE FINALLY CAME TO THE PLACE AFTER 1 HOUR AND IMMEDIATELY SAID "THAT IF ITS MONEY YOUR AFTER, ITS NOT GOING TO HAPPEN. I WILL NOT DO ANYTHING TO RESOLVE THIS SITUATION AT ALL. I HAVE THE BEST LAWYERS AND READ YOUR CONTRACT". HE WAS TELLING THIS TO ME AND DID NOT WANT TO SPEAK TO THE DECORATOR AT ALL. BUT HE KEPT APOLIGIZING TO HER THE ENTIRE NIGHT FOR THIS MISTAKE. THE ONLY THING HE WOULD DO FOR ME WAS TO SET THE DECORATIONS UP IF I BOUGHT THEM TO HIM MYSELF. WELL TAKING THIS STATEMENT FROM HIM AND ONLY HAVING 1 WEEK BEFORE THE ACTUAL WEDDING, I HAD TO PAY MORE MONEY FOR EVERYTHING TO THE DECORATOR THAT SHE RENTED AND EVERYTHING THAT WAS DAMAGED TO MAKE IT WORK SO SHE WOULD COME BACK FOR THE FOLLOWING WEEK. HE PROMISED THERE WOULD BE HELP FROM HIS STAFF TO ASSIST HER. BEING THEY ONLY HAD 2 HOURS TO SET UP CAUSE THERE WAS ANOTHER EVENT GOING ON BEFORE MINE. WELL AS I WAS GETTING DRESSED FOR MY WEDDING, I GET A CALL FROM THE DECORATOR THAT [redacted] AND HIS STAFF WAS NOT HELPING HER AS HE PROMISED, AND CURSED HER OUT. THEN HE CALLED ME AND WAS TRYING TO EXPLAIN AND USING FOUL LANGUAGE THEN I GET A PHONE CALL FROM A FAMILY MEMBER STATING THAT [redacted] CURSED OUT MY WIFE"S SISTER WHEN BRINGING SOMETHING THERE. THEN MY CAKE WAS DROPPED ON THE FLOOR AND NOTHING SAID.Desired Settlement: REFUND OF $5000 WHICH IS HALF THE COST OF THE HALL, FOR ALL THE DISREPECT, UNPROFESSIONAL ISSUES, CAKE, RACIST ISSUES AND A FULL REFUND OF $650.00 ON THE MONEY IT COSTS ME TO HAVE EVERYTHING RERENTED, NEW FLOWERS, DAMAGED CENTER PIECES, AND TO HAVE ALL LINEN REPRESSED.

Consumer

Response:

At this time, I have not been contacted by Taravella Manor regarding complaint ID 10277589.

Regards,