Tasco Plumbing & Mechanical Service Reviews (%countItem)
Tasco Plumbing & Mechanical Service Rating
Address: 410 E 10th Ct, Hialeah, Florida, United States, 33010-5153
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+1 (305) 887-4623 |
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A five-star company for air-conditioning plumbing and equipment, from all standpoints - I started with the owner 30 years ago, and he is still there (when necessary) on the job every day with his employees doing great work at a fair price. No job is too big or too small, and each job gets the attention it needs - I can't say enough good things about this company.
First of all, buy a vacuum cleaner for your guys to vacuum dust as it's created when you work in people's furnished homes; that's what quality residential plumbers do. You don't come in a home where people are living and do the job as though you were on a construction site, with no protective equipment, proper tools for cleaning or consideration for people's belongings. Also, even if there was no pandemic, workers should wear booties when entering a residence.
Your guys closed the door from the bathroom to my closet but ignored the fact that it couldn't close all the way because it had a hanging shoe rack on it. So, they just ignored that fact and allowed my entire wardrobe and bedroom to get covered in debris. Thank you for that. Had we known, we could have removed the shoe rack so the door could be closed all the way.
Further, when we initially agreed on $385 for the job, there was no mention of an additional charge if you couldn't enter the wall through sheetrock from another room vs. the marble where the problem was. You don't show up at someone's home and try to extort an extra $200 from them because you think you can get away with that because the people are desperate to stop a leak in their home "during a pandemic." Totally immoral. Totally sleazy. Not that this is even relevant, because it isn't, but it took your guys an extra +/- 20 minutes to go through marble than sheetrock. And, unlike your guys initially estimated, it didn't take breaking up to 10 marble rectangles or so much extra time. That was a total exaggeration to make asking for an extra $200 totally legitimate.
They quickly cut the proper shape opening on 3 rectangles. They should be able and prepared to work in bathrooms. They expected my wife to clear a totally packed walk-in closet in order to break through the wall to make their job a little easier.
After finally agreeing to accept the pre-agreed up price, paying them that and a tip both in cash, the boss, ***, called the next morning and tried to bully us. Instead of apologizing for the whole ordeal, he threatened to put a lien on our property if we didn't pay the extra $200. Tasco has now been banned from our building. Beware of Tasco Plumbing!
On April 15, 2020, the tenant was given a price to do the job one way and the other way required the tenant to remove clothes from a closet and he did not want to.
At the time of the tenant telling us that he did not want the job done our way and the cost would have been an extra $200. The Chief Engineer, Property Manager and (2) Tasco mechanics were present when he agreed to the additional $200.
On the morning of April 16, 2020, the tenant spoke to me on the telephone and threatened one of the Owner to throw him physically out of the building and not to test him. Tasco has not been banned from the building.
Simple explanation was asked why he became belligerent and verbally abusive.
I have an e-mail from the tenant to call all media and companies to slander my company.
He fabricated a story where our mechanics did not have the right equipment and the wrong vacuum cleaner. Once again, making false accusations.
I contacted the tenant directly to find out why the tenant did not want to pay the additional $200. There were (4) witnesses and the tenant did not have an issue when the additional charge was discussed, prior to commencing the work.
He is not the owner of the condo unit he is only a tenant.
I asked the tenant that if he was so dissatisfied with our work and performance, why would he issue a $15 tip to the mechanics.
Tasco always stresses the importance of keeping our customers happy with in reason, but some clients will do anything to get out of a bill.
I gave the workers a tip because I'm a gentleman and because the actual worker said the company agreed had to accept the originally quoted fee as payment in full.
But, that turned out to be yet a second attempted con-job.
It was *** who is well known for demanding extra money upon arrival at emergency jobs from people who are at his mercy to stop a leak who called the next day to try to bully me. Good luck, ***.
Anyone who's dumb enough to believe this plumbing company's story deserves to be ripped off by them like so many Internet complaints indicate.
Our condo association hasn't informed them that they are officially banned. They just won't ever be called again.
We love Tasco and have called on them for years. They helped us with a remodel as well as service and repair over the years. They always respond when we call - weekends, nights, whenever. Are they the cheapest? Nope, but you get what you pay for in this business. If you need new equipment installed or need a repair done right and on time, give Tasco a call.