Hello, We have contacted Mr [redacted] and have issued him a new device, upon requestWe have informed him that his expectations are not a design of the deviceThe flashlight is there to provide light in a dark area and the laser is to help indicate where the darts will land Over the phone, [redacted] told us that he wants the laser to be right in the center of the flashlightThis is something we simply do not doIt seems that he purchased a device with expectations that cannot be met due to the true design of the deviceWe are sending him back his device and have explained the design to him so he now has a better understanding.The device he is receiving is what he sent back to usHe stated the device we sent him have been defective, which is not the caseAll of our device are reviewed by our RMA team and confirmed as functional before shipmentThank you, TASER Customer Service TASER | AxonProtect LifeProtect Truth
Hello, We have contacted Mr [redacted] and have issued him a new device, upon requestWe have informed him that his expectations are not a design of the deviceThe flashlight is there to provide light in a dark area and the laser is to help indicate where the darts will landOver the phone, [redacted] told us that he wants the laser to be right in the center of the flashlightThis is something we simply do not doIt seems that he purchased a device with expectations that cannot be met due to the true design of the deviceWe are sending him back his device and have explained the design to him so he now has a better understanding.The device he is receiving is what he sent back to usHe stated the device we sent him have been defective, which is not the caseAll of our device are reviewed by our RMA team and confirmed as functional before shipmentThank you, TASER Customer Service TASER | AxonProtect LifeProtect Truth
Hello, We have contacted Mr [redacted] and have issued him a new device, upon requestWe have informed him that his expectations are not a design of the deviceThe flashlight is there to provide light in a dark area and the laser is to help indicate where the darts will land Over the phone, [redacted] told us that he wants the laser to be right in the center of the flashlightThis is something we simply do not doIt seems that he purchased a device with expectations that cannot be met due to the true design of the deviceWe are sending him back his device and have explained the design to him so he now has a better understanding.The device he is receiving is what he sent back to usHe stated the device we sent him have been defective, which is not the caseAll of our device are reviewed by our RMA team and confirmed as functional before shipmentThank you, TASER Customer Service TASER | AxonProtect LifeProtect Truth
Hello, We have contacted Mr [redacted] and have issued him a new device, upon requestWe have informed him that his expectations are not a design of the deviceThe flashlight is there to provide light in a dark area and the laser is to help indicate where the darts will landOver the phone, [redacted] told us that he wants the laser to be right in the center of the flashlightThis is something we simply do not doIt seems that he purchased a device with expectations that cannot be met due to the true design of the deviceWe are sending him back his device and have explained the design to him so he now has a better understanding.The device he is receiving is what he sent back to usHe stated the device we sent him have been defective, which is not the caseAll of our device are reviewed by our RMA team and confirmed as functional before shipmentThank you, TASER Customer Service TASER | AxonProtect LifeProtect Truth