Dear Ms [redacted] We are very sorry to hear that your parcel was not received to you on the expected datePlease rest assured that while the shipping window did indicate 2-weeks to ship your parcel was shipped via USPS Priority express and sent to USPS with in the week windowwe have traced this order and do show that it was delivered to youWe sincerely apologize for any inconvince to you being from the late arrival of your orderThank you! Customer Support Team Leader
Hello Ms [redacted] We do show having corresponded with you on numerous occasions of which due to the time limit passing for a credit / Credit card refund, proceeded to refund you by check as advised to youPlease do feel free to contact us directly should you not be in receipt of your check mailed to you to the mailing address provided to us at the time of your refund requestThank you!Customer Support Team Leader
We thank you for your reply and while we do show a receipt confirmation of your order to you are unable to resolve this issue if we cannot speak with you!We have made numerous attempts to contact you by phone and emailWe would also like to point out that while we do not object to re sending your order to you once again at no charge we have attempted to verify your contact details provided to us at the time of your order and to the Revdex.com at the time of your complaint seem to be incorrectPlease do contact us to resolve this issue in the event you are still unable to locate your orderThank you!Customer Service Team Leader
Dear Ms [redacted] We are very sorry to hear that your parcel was not received to you on the expected datePlease rest assured that while the shipping window did indicate 2-weeks to ship your parcel was shipped via USPS Priority express and sent to USPS with in the week windowwe have traced this order and do show that it was delivered to youWe sincerely apologize for any inconvince to you being from the late arrival of your orderThank you! Customer Support Team Leader
Hello Ms [redacted] We do show having corresponded with you on numerous occasions of which due to the time limit passing for a credit / Credit card refund, proceeded to refund you by check as advised to youPlease do feel free to contact us directly should you not be in receipt of your check mailed to you to the mailing address provided to us at the time of your refund requestThank you!Customer Support Team Leader
We thank you for your reply and while we do show a receipt confirmation of your order to you are unable to resolve this issue if we cannot speak with you!We have made numerous attempts to contact you by phone and emailWe would also like to point out that while we do not object to re sending your order to you once again at no charge we have attempted to verify your contact details provided to us at the time of your order and to the Revdex.com at the time of your complaint seem to be incorrectPlease do contact us to resolve this issue in the event you are still unable to locate your orderThank you!Customer Service Team Leader
This complaint has been resolved and the item was shipped and received[redacted]