Taste Guru, LLC

Initial Business Response / [redacted] */ The customer's first e-mail was sent before Box Group Media LLC took possession of the company [redacted] 's second e-mail was responded to with a voucher code worth the value of a 3-month subscription, and was sent to her on May 18th, (see attached)Due to the fact that this was addressed over one year after the original purchase, we were unable to issue a monetary refund, supplying the voucher in its placeAs we never heard back from Ms***, we were under the assumption the matter had been closedTaste Guru was recently acquired by another subscription box company and is no longer able to issue refundsThe redemption of the voucher code listed herein should be taken up with Love With food by contacting their customer support at [redacted] @lovewithfood.com Complaint Response Date bumped because: Holiday

Initial Business Response /[redacted]/
The customer's first e-mail was sent before Box Group Media LLC took possession of the company. [redacted]'s second e-mail was responded to with a voucher code worth the value of a 3-month subscription, and was sent to her on May 18th, 2015 (see...

attached). Due to the fact that this was addressed over one year after the original purchase, we were unable to issue a monetary refund, supplying the voucher in its place. As we never heard back from Ms. [redacted], we were under the assumption the matter had been closed. Taste Guru was recently acquired by another subscription box company and is no longer able to issue refunds. The redemption of the voucher code listed herein should be taken up with Love With food by contacting their customer support at [redacted]@lovewithfood.com.
Complaint Response Date bumped because: Holiday