Taste Niravana International Reviews (%countItem)
Taste Niravana International Rating
Address: 149 Via Trevizio, Corona, California, United States, 92879-1773
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I purchased Taste Nirvana coconut water several times.
In my last purchase, in July 2019, I spent over $32 in their products (two cases of coconut water with pulp).
The product I received is different than advertised. At Amazon it (still) shows pure coconut water, with ingredients: Natural Coconut Water, Coconut Pulp.
This is wrong!
The product has changed to include coconut essence, fruit sugar added (!) and vitamin C.
I don't buy products with anything other than pure water (and coconut bits if the case).
Amazon is denying a refund, they said I need to contact Taste Nirvana.
I tried already THREE TIMES to contact Taste Nirvana: via form in their website, waited a week, then sent an email to [email protected], waiter weeks, then again another email.
Taste Nirvana is simply ignoring my emails.
I'm extremely disappointed with this business, and I will not purchase their products anymore. I left a one star review at Amazon. I still need this situation resolved, I need them to take it back and refund me.
If necessary, I will send this to Department of Consumer Affairs for fraud. Amazon and Taste Nirvana are responsible because I notified both of them more than a month ago and NOTHING has been done.
I don't understand how these people still get business, customers are unfortunately not paying attention to what is going on.
Irresponsible!
Dear ***
Thank you very much for contacting P.S.W. Inc. dba Taste Nirvana Int'l Inc.
We are a multi-generational family company originated in Thailand.
As per complaint we have resolved this issue and have refunded the consumers purchase of our product. I have included documents that verified that we have resolved this issue. If you need any more information, please give me a call or send me an email.
Thanks!
Enjoy Happiness Inside!
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.