Taste of Philly

We ordered the sandwiches with no Jalapenos. But they came with jalapenos. Great way to ruin everyone's dinner. Picked off all we could and still had to throw away most of the sandwiches

Thank you for contacting us regarding your experiencesI apologize it was not a pleasantI assure you this is not the protocol for any of our storesThese issues will definitely be brought to the individual store managers' attention.We definitely value you as a customer and do not wish to lose you as a patronI would definitely offer to issue you a refund and send you gift certificatesPlease reply back to me with your full name and mailing addressAnd please feel free to contact me in the future with any other questions or concerns.Sincerely, [redacted] ***Operations ManagerTaste of Philly

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

My sons and granddaughter were there on Tuesday, May 2016,about 11:a.m and were treated rather shabbily They were to told to have a seat and never got waited on A couple of guys came in and were waited on, even though my sons and granddaughter had already been there My kids like the food there, but will not go back again Maybe the other locations aren't so rude I'll tell everyone I know how they were treated and to think twice about going there!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

My sons and granddaughter were there on Tuesday, 10 May 2016,about 11:40 a.m.
and were treated rather shabbily. They were to told to have a seat and never got waited on. A couple of guys came in and were waited on, even though my sons and granddaughter had already been there. My kids like the food there, but will not go back again. Maybe the other locations aren't so rude. I'll tell everyone I know how they were treated and to think twice about going there!

Thank you for contacting us regarding your experiences. I apologize it was not a pleasant. I assure you this is not the normal protocol for any of our stores. These issues will definitely be brought to the individual store managers' attention.We definitely value you as a customer and do not wish to...

lose you as a patron. I would definitely offer to issue you a refund and send you gift certificates. Please reply back to me with your full name and mailing address. And please feel free to contact me in the future with any other questions or concerns.Sincerely,[redacted]Operations ManagerTaste of Philly