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Tastee Restaurant

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Tastee Restaurant Reviews (1)

Review: I phoned in a food order with the restaurant on 16 March 2014. Upon arriving to the restaurant I told them my name and said I was there to pick up a phone order. I was instructed to pay and had to wait for the order to be made. Once my name was called, I went to counter to get my order and I checked it for accuracy. The order was incorrect and I asked if they could just remove it from my receipt as I did not have time for it to be remade. I was told they do not give refunds for any reason. My order was taken to the rear of the restaurant and a different lady came back up holding it and was very rude. I explained to her that I needed to leave and again asked if the order could be refunded since I did not have time to wait for them to remake it. She told me "Look baby I didn't mess up your order". At that time I asked for the store manager and she said that he is in the back but does not come up to handle things like this. She continued to be rude, and stated I could come back tomorrow or another day. I advised her that I lived in a different state and that would not be possible. She stated "well I don't know what you want me to do" and then walked away. I left the store feeling humiliated, without the food order that I placed and out of my $17.48 that they charged my credit card. I checked my credit card account the next couple of days as it was originally a pending charge. On 19 March 2014, the payment posted to my credit card as an actual charge.Desired Settlement: $17.48 the total charged to my credit card

Consumer

Response:

At this time, I have not been contacted by Tastee Restaurant regarding complaint ID 9975000.

Regards,

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Description: Doughnuts

Address: 3130 Loyola Drive, Kenner, Louisiana, United States, 70065

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