Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is ok for now. The person I spoke with the couple of times did have the tools she needed to fix the problem she did it in front of me , but I was still receiving notes on my door and every time I go to the office no one available to speak the person at the front desk always says the mangers on the phone, or she not speaking with anyone today, and I would have to come back so that's not an open door policyI hope they get it together in that office
Regards,
*** ***
From: Sheila W*** Sent: Saturday, March 18, 6:PM To: info Subject: Case ID *** In this case, when tenant first came in, new manager did not yet have the access to fix any issues with accounts and this was explained to the tenantSince that time,
manager has gained accessThe letters went out to all tenants with pass due balances to get them to come into the office to fix their accounts now that the access is available. After viewing the subject's account of Case ID *** as well as others, adjustments have been applied and tenant's accounts correctedThe new manager has an open door policy and tenants are aware that they can waand request to speak to her during business hours Sheila W*** AMP Director Red Maple Grove (317) 783-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is ok for now. The person I spoke with the couple of times did have the tools she needed to fix the problem she did it in front of me , but I was still receiving notes on my door and every time I go to the office no one available to speak the person at the front desk always says the mangers on the phone, or she not speaking with anyone today, and I would have to come back so that's not an open door policyI hope they get it together in that office
Regards,
*** ***
From: Sheila W*** Sent: Saturday, March 18, 6:PM To: info Subject: Case ID *** In this case, when tenant first came in, new manager did not yet have the access to fix any issues with accounts and this was explained to the tenantSince that time,
manager has gained accessThe letters went out to all tenants with pass due balances to get them to come into the office to fix their accounts now that the access is available. After viewing the subject's account of Case ID *** as well as others, adjustments have been applied and tenant's accounts correctedThe new manager has an open door policy and tenants are aware that they can waand request to speak to her during business hours Sheila W*** AMP Director Red Maple Grove (317) 783-