Tasty Treats Bakery

Initial Business Response /* (1000, 8, 2017/08/08) */
I am writing to apologize on the system error that occurred during your orderAfter extensive research we discovered that your messages were sent to a done folder which caused the oversightWe are working on correcting this issue to prevent
this from ever happening againTo make up for this inconvenience, we are offering you a 20% discount on any orderWe look forward to serving you in the future
Our sincere apologizes again,
Tasty Treats Bakery
Initial Consumer Rebuttal /* (3000, 10, 2017/08/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have not been unblocked by them on Messenger appI cannot communicate with them unless I am a walk-inI would like to be unblocked.They have only responded to half of my complaint