I always thought highly of Tatay but no more We have our second water softener from them (in a ten year pepriod - different houses) and I guess I am a slow learner Both softeners get salt "mush" in the bottom of the tank that has to be either stirred up daily or removed and add more salt I asked Tatay folks if they had any ideas They said try the "crystals" I did but absolutely no difference......still mush I called them on this before and sent a mesaage in writing to them on 2/ It is now 2/and no response and that tells me two things: Tatay does not care one bit about customer service after the sale AND Tatay does not know the softener business at all A word to the wise....go somewhere else!
I always thought highly of Tatay but no more We have our second water softener from them (in a ten year pepriod - different houses) and I guess I am a slow learner Both softeners get salt "mush" in the bottom of the tank that has to be either stirred up daily or removed and add more salt I asked Tatay folks if they had any ideas They said try the "crystals" I did but absolutely no difference......still mush I called them on this before and sent a mesaage in writing to them on 2/ It is now 2/and no response and that tells me two things: Tatay does not care one bit about customer service after the sale AND Tatay does not know the softener business at all A word to the wise....go somewhere else!