Paid for services a week in advance and after they took my payment they did not reach back out to meCall into the business on that following Monday and ask if my equipment was inSalesman replied yes and that they would come out Wednesday April 13th at 9amOn the morning of installation no one had arrived and it was after 9amI called into the business and the manager stated that something had came up and he would come out at a later timeI called at 3:pm and the salesman stated that they wouldn't be able to come out today and asked would I be off another dayI replied back to the guy that my only other day off would be Saturday and he replied we are short staff on Saturdays and will not be able to installHe then asked if I could have someone let them in at 9am Thursday morning and I told him I didn't have anyone to come sit until I then called back and spoke with the manager and he stated they didn't come out because I told them I had something to do So he had a attitude and then hung up on meThis is a contractor for directvI will never have any dealings with them ever again !!!!!!!!!!!
Paid for services a week in advance and after they took my payment they did not reach back out to meCall into the business on that following Monday and ask if my equipment was inSalesman replied yes and that they would come out Wednesday April 13th at 9amOn the morning of installation no one had arrived and it was after 9amI called into the business and the manager stated that something had came up and he would come out at a later timeI called at 3:pm and the salesman stated that they wouldn't be able to come out today and asked would I be off another dayI replied back to the guy that my only other day off would be Saturday and he replied we are short staff on Saturdays and will not be able to installHe then asked if I could have someone let them in at 9am Thursday morning and I told him I didn't have anyone to come sit until I then called back and spoke with the manager and he stated they didn't come out because I told them I had something to do So he had a attitude and then hung up on meThis is a contractor for directvI will never have any dealings with them ever again !!!!!!!!!!!