Tawkify

Complaint ID [redacted] - [redacted] Our response: We have refunded her in full Below is the refund amount:

Hi ***
Company contacted me and we resolved issue.
Thank you,
*** ***

Tawkify is absolutely not an escort service and we certainly do not want our clients to feel that wayWe let potential clients know during the sales call that we will use our own personal database as well as other sources to secure suitable matches for our paying clientsWhile we strive to exceed
the wants and wishes of our clients, sometimes the matches might fall short and not meet our client's expectationsBut if a match does not meet our client's needs, it should be based on personality, chemistry, etcand not based on their status with TawkifyTawkify screens all potential matches before any match is scheduled, so if the matchmaker made a decision that did not meet the client's standards, then it should be discussed with the matchmakerIf a client does not communicate their likes, dislikes, the good, the bad and the ugly, then the matchmaker cannot meet their needsWe try our very best to satisfy all of our clients but our clients
We have several clients who have been matched with members, other clients and others who ended in successful matches; they are dating, engaged or planning a wedding.
It would be ideal if this client would allow us the opportunity to correct the problem and to finish her package with successful matches

Complaint ID [redacted] - [redacted]
Our response: We have refunded her in full 
Below is the refund amount: