Tax Correction Agency, Inc.

Client states did not authorize nor benefit.Client did authorize see attached authorization.Contract states sale of home does not void contract.We spoke and agreed to meet at reduced fee of $783- for 2016/Original bill was for $3,681-TCA did this offer as a courtesy to client circumstance.It was verbally agreed and forwarded to client as written offer.If client wishes to back out of said offer, then we can resume at original bill amount of $3,681-

*** *** has filed with our agency on separate occasionsCopies of contracts are in attachments to this response.For 2012/tax year, client received reduction and paid our fee.For 2014/tax year, client signed with agencies for same yearOther agency was appointed as representative for
continuation of that case.For 2015/tax year (TCA file #***), client signed on 9/*/Case was filed Jan as per County requirement to reduce 2015/assessment.Case was successful in the amount of $1,Our fee was $plus $30- court imposed filing feeTotal $783- as per terms of contract(attached)FFee for 2015/yet unpaid.For 2016/tax year (TCA file #***, client signed on 10/**/case filed w County Jan to reduce 2016/assessment(as stated in contract **see attached) .Reduction in amount of $9,202- , Our fee $3,681- as per contractOur contract clearly states, Sale of home does not void contactHowever , contract can be transferred in writing to buyer.Tax Correction Agency has been in operation for over yrsWe carry an A+ rating and have always conducted ourselves with the utmost professionalism.In total for two open bills $4,464- is owed($3,681- + $783-) As a courtesy, TCA will accept $3,500- paid within days.Otherwise, full payment will be expected as per contract

Mail fraud. Violated the FTC rules. We're on the DMC' S list not to get junk mail & these people send letter after letter of unsolicited offers we are not interested in. They never got a reduction yet feel entitled to be paid. I don't know why the attorney general hasn't shut them down already.

Crooks. Never agreed to pay them anything. They billed for doing nothing, couldn't produce records and then sent a collection agency after us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I never signed for a 2016/2017 tax reduction in 2014. The furthest year I allowed them to reduce my taxes was for the 2015/2016 tax year. They are being deceitful. Also I have sold the house in the beginning of 2016 so they can go transfer this to the buyer of the house (as per their contract) because clearly I am getting no benefit from any tax savings that they supposedly got for me without my permission for the 2016/2017 year. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
The Merchant has agreed to cancel the 2016 Tax charge. I no longer have a complaint with this merchant.  
Sincerely,
[redacted]

Company sent bill for services but could not provide proof when requested

Review: They send a post card stating that they could lower your property taxes and if interested you should mail the post card signed. After I mailed the signed post card to inquire and get more information on the company, they have gone ahead and filed with the court and are charging me 30.00 dollars for a court filing I did not authorize.Desired Settlement: An apology from the rude staff [redacted] and for them to stop any court proceedings for my property tax reduction and to stop contacting me.

Business

Response:

To Whom It May Concern,

[redacted] is correct stating that he received a postcard that presented our company to him. Our postcard allows for a return response to be signed and mailed back to our office (sample attached). [redacted] states that he mailed the card back as an inquiry or for more information. The return response is a contract for service, not a request for info. Furthermore, he did not even sign and return the postcard.

He went to our website which has all the info you could want. Then applied using our online application with the first line of our contract stating he authorizes our service. **Copy attached

Our contract states that he is authorizing us to represent him in filing a petition against his property assessment. It states that a $30- court filing fee may apply. We recently mailed a request for that $30- which I am guessing caused this complaint.

By the way, as a measure of good faith and to avoid causing a problem for our client by not filing the case properly, We paid the $30- court imposed fee on July ** to the State Court Electronic Filing System prior to any awareness of complaint being processed and sent to us. (July **) This is a common action for

TCA, as we protect the interest of our clients at our own expense, which we are not obligated to do.

I hope we have demonstrated our professionalism in this matter. [redacted]'s interests are still being served as we will await the results of this case. And as always, TCA will receive no fee for our service unless a reduction is granted.

Consumer

Response:

[redacted]:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I was not aware that an inquiry of their services would turn out to be a contract, had I known this I would had never made such inquiry furthermore I had read the reviews for this business and all the reviews have been negative. I also spoke to a person there who was very rude and cocky via telephone stating to me that they will just take me to court and get the payment that way. I do not wish to do any type of business with this place and would only like that they retrieve any filing that they may have done in my favor.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

To Whom It May Concern,

We will cancel our case without penalty to [redacted].

This is not an admittance of any wrong doing as we have clearly demonstrated that our contract was clear and he read it both on the postcard and went to our website for more info and used our online application on February *, 2013 (copy attached).

Regarding his reference to negative reviews; I'm sure there are a handful of claims out there. When you have tens of thousands of clients annually, someone is bound to voice a complaint. We take all complaints seriously. Not one has stood to be based on improper actions by TCA. Additionally, we have over 140,000 satisfied clients to counter such claims.

We have maintained an A+ rating with the Revdex.com that we work very hard to live up to.

I hope our agreement to discontinue our contract with [redacted] will satisfy all concerned.

Respectfully,

I'm very pleased with them, and always have been. I've used them for years and wouldn't even think of using anyone else, and no I'm not a relative or friend, just a loyal customer to a company who has always gone to bat for me and was successful.

Thank you Tax Correction Agency, Inc.