Tax Master

Before we respond in a more thorough manner, may we ask the customer why they did not call us immediately upon recognizing there was a problem with the work we did? We are reputable and we guarantee our work, but we can not remedy a problem that is not brought to our attention in a timely manner.?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me upon receipt of the check promised is in the mail
Sincerely,
*** ***

*** ***I will put a check in the mail tomorrow Please confirm via this website when you have received it.Thank you

Before we respond in a more thorough manner, may we ask the customer why they did not call us immediately upon recognizing there was a problem with the work we did? We are reputable and we guarantee our work, but we can not remedy a problem that is not brought to our attention in a timely
manner.?