Tax Max, Inc

Company responded to the complaint by phone 6/11/15-[redacted] - Mr. Mark S[redacted] states the he and the consumer childhood friends. He states that she saw his [redacted] ad. He states that it was close to the April 15 deadline. He states that he met with the consumer and the consumer gave him a deposit...

of $150 and some of her paperwork. Mr. S[redacted] states that at that time, he and his assistants began inputting the consumer information. He states that the consumer advised him of the rental properties that she had and wanted to be able to use as an additional source of income. Mr. S[redacted] states that the consumer did not get the paperwork in on time so he filed for an extension. He states that the he had not from the consumer until a week ago. He states that the consumer advised him that she had filed her taxes and that she wanted a refund. Mr. S[redacted] states that the consumer total balance for his services was $245 and states that the consumer still owes him $95.