Tax Resolutions LLC

November 9, 2015To whom it may concern:The customer retained our firm to set up a payment plan with the State of Maryland for the outstanding debtOur fees for this service are $and the customer paid $and there remains a $balanceThe case was turned over to our CPA who called state of Maryland and submitted a Power of Attorney form which the customer had previously signed which allowed our firm to speak on her behalf with the State of MD Tax AuthorityOnce the Power of Attorney was approved the CPA called the State of Maryland again and discussed possible terms of a payment planAfter analyzing the customers options the CPA determined that it would be in the customer's best interest to go with the states amnesty program which had the greatest benefit to the customerThe CPA proceeded to fill out the amnesty form and sent the form to the customer to sign and mail to the State of Maryland by no later than October 30" in order to meet the filling deadline for the program.The Customer hired us to do a job and our firm completed the job with the most beneficial outcome for the customerIf the customer didn't want to do the amnesty program she could of let us know and we would of set up a payment agreement which would end up costing the customer more money in the long runWe acted in the best interest to the customer and this is our commitment to at of our customers, to provide them with the most beneficial resolution for their particular case.At this point we feel like we have completed our service in full and request that the customer complete her financial commitment and pay the remaining balance of $to satisfy her outstanding invoice balance.Please let me know if I can be of further assistance in this matter.Best regards,Valentine M

To whom it may concern, This letter is our Firm’s formal response to the above stated Case number*** *** started working with our firm on November 30th when he initially signed up for our service to investigate his current tax situation with the IRS. We performed this service by
filling a Power of attorney form with the IRS which gave us permission to speak with the IRS on behalf of the customer, we then received all information pertaining to the customer’s case from the IRS and analyzed the customer’s Financial information provided by the customer and proposed a resolution to the customer The resolution is an additional service which the customer is not obligated to proceed withAt this point we have fully fulfilled the agreed upon service as stated in the Engagement Letter signed by the customer (Attached), where it clearly states the scope of the services that we were contracted to provide: Please let me know if you need anything elseThanks, Ira F** Tax Resolutions, LLC

January 20, 2016To whom it may concern:Attached is a copy of the signed engagement letter signed by the customerIn the letter it clearly states that the service that we would be providing is strictly an evaluation of the customer's current tax situation and the only guarantee that we make is that
we would discuss our findings and provide a recommendation.We have filed a Power of attorney form, received all information from the IRS, analyzed the customer's Financial information provided by the customer and proposed a resolution for the customerWe have also re-evaluated the customer's income on multiple occasions as the customer was unhappy with the resolution and stated he doesn't earn what his paystubs showAll financial information has to be documented in order to qualify for assistance programs offered by the IRS and since the customer earns more than what he stated the only program he qualified for was a streamline installment agreementUnfortunately the program that the customer wants he doesn't qualify for.At this point we have fully fulfilled the agreed upon service and have earned our fee in fullThe resolution phase of our program is optional and the customer is not obligated to proceed.I'm attaching the following exhibits:Electronically Signed engagement letter by the customer sent to customers email address showing the service we would be providing dated 1/30/2015Please let me know if I can be of further assistance in this matter.Best regards,Valentin M

Hi, Please accept this as an official response to this complaintTimeline of events: *** *** contracted for us to perform a Federal (IRS) & State of Indiana investigation on his behalf for a fee of $on 5/6/We sent out the necessary documents to the client for signature in order
for us to legally represent him on 05/06/Customer paid us $on 05/06/Customer paid us $on 05/20/Received signed documents 06/16/We submitted the Power of Attorney Forms to both (IRS) & State of Indiana 6/17/We received information back from IRS 6/20/We received information back from State of Indiana 6/30/*** *** contracted us to file his Tax Returns for the years of - - 07/07/Customer paid us $2,on 07/07/We requested documents from the customer in order for us to complete the tax returns 07/07/The customer didn't provide the necessary documents, CPA couldn't do the returns without itCustomer sent in docs which were incomplete on 8/31/Customer sent in more docs which were incomplete on 9/1/We contacted Customer again to get the additional info on 9/3/Customer sent in remainder of docs on 9/8/Tax Returns were Completed and mailed to customer 9/14/As you can see by the timeline we have done everything we can to have the customers work completed in a timely manner but there are things that the CPA requires in order to complete the work and until the customer provided this information we couldn't complete our workAt this point we have completed our contractual obligation to the customerPlease confirm with *** *** that he has indeed received his Tax Returns and we would appreciate him removing his complaint as all work that was paid for has been completedShould you have any further questions please contact me directBest Regards, Valentin M***Sent on: 9/16/1:19:PM

November 9, 2015
To whom it may concern:
The customer retained our firm to set up a payment plan with the State of Maryland for the outstanding debt. Our fees for this service are $795 and the customer paid $600 and there remains a $195 balance. The case was turned over to our CPA...

who called state of Maryland and submitted a Power of Attorney form which the customer had previously signed which allowed our firm to speak on her behalf with the State of MD Tax Authority. Once the Power of Attorney was approved the CPA called the State of Maryland again and discussed possible terms of a payment plan. After analyzing the customers options the CPA determined that it would be in the customer's best interest to go with the states amnesty program which had the greatest benefit to the customer. The CPA proceeded to fill out the amnesty form and sent the form to the customer to sign and mail to the State of Maryland by no later than October 30" in order to meet the filling deadline for the program.The Customer hired us to do a job and our firm completed the job with the most beneficial outcome for the customer. If the customer didn't want to do the amnesty program she could of let us know and we would of set up a payment agreement which would end up costing the customer more money in the long run. We acted in the best interest to the customer and this is our commitment to at of our customers, to provide them with the most beneficial resolution for their particular case.
At this point we feel like we have completed our service in full and request that the customer complete her financial commitment and pay the remaining balance of $195 to satisfy her outstanding invoice balance.
Please let me know if I can be of further assistance in this matter.
Best regards,Valentine M.

January 20, 2016
To whom it may concern:
Attached is a copy of the signed engagement letter signed by the customer. In the letter it clearly states that the service that we would be providing is strictly an evaluation of the customer's current tax situation and the only...

guarantee that we make is that we would discuss our findings and provide a recommendation.We have filed a Power of attorney form, received all information from the IRS, analyzed the customer's Financial information provided by the customer and proposed a resolution for the customer. We have also re-evaluated the customer's income on multiple occasions as the customer was unhappy with the resolution and stated he doesn't earn what his paystubs show. All financial information has to be documented in order to qualify for assistance programs offered by the IRS and since the customer earns more than what he stated the only program he qualified for was a streamline installment agreement. Unfortunately the program that the customer wants he doesn't qualify for.
At this point we have fully fulfilled the agreed upon service and have earned our fee in full. The resolution phase of our program is optional and the customer is not obligated to proceed.I'm attaching the following exhibits:
Electronically Signed engagement letter by the customer sent to customers email address showing the service we would be providing dated 1/30/2015
Please let me know if I can be of further assistance in this matter.
Best regards,
Valentin M.

November 9, 2015To whom it may concern:The customer retained our firm to set up a payment plan with the State of Maryland for the outstanding debt. Our fees for this service are $795 and the customer paid $600 and there remains a $195 balance. The case was turned over to our CPA who called state of...

Maryland and submitted a Power of Attorney form which the customer had previously signed which allowed our firm to speak on her behalf with the State of MD Tax Authority. Once the Power of Attorney was approved the CPA called the State of Maryland again and discussed possible terms of a payment plan. After analyzing the customers options the CPA determined that it would be in the customer's best interest to go with the states amnesty program which had the greatest benefit to the customer. The CPA proceeded to fill out the amnesty form and sent the form to the customer to sign and mail to the State of Maryland by no later than October 30" in order to meet the filling deadline for the program.The Customer hired us to do a job and our firm completed the job with the most beneficial outcome for the customer. If the customer didn't want to do the amnesty program she could of let us know and we would of set up a payment agreement which would end up costing the customer more money in the long run. We acted in the best interest to the customer and this is our commitment to at of our customers, to provide them with the most beneficial resolution for their particular case.At this point we feel like we have completed our service in full and request that the customer complete her financial commitment and pay the remaining balance of $195 to satisfy her outstanding invoice balance.Please let me know if I can be of further assistance in this matter.Best regards,Valentine M.